Customer Service Representative
$20 - $25 per hourPrideStaff
PrideStaff is looking for a CSR
- Serve as the main point of contact for all customer claims , including product, shipping, pricing, and order discrepancies
- Own the end-to-end claims process , from intake through resolution and closure
- Validate claim accuracy using order history, shipment data, and supporting documentation
- Communicate professionally with customers regarding claim status, expectations, and outcomes
- Ensure timely resolution of claims in alignment with company policies and service standards
- Maintain detailed and accurate records of all claims within the system
- Assist with initial order entry in OCR system(ESKER), ensuring accuracy in pricing, product selection, and shipping details
- Process EDI orders , validating data integrity and resolving discrepancies as needed
- Ensure compliance with customer-specific requirements and service agreements
- Serve as part of the front-line phone queue , handling inbound customer calls in a professional and timely manner
- Answer customer inquiries related to order status, tracking, and freight costs
- Triage and route account related questions appropriately while maintaining ownership of customer experience
- Ensure timely follow-up and resolution for all customer interactions
- Maintain and update CRM system data in Salesforce including customer records, contact information, and account notes
- Document customer interactions, claim details, and key communications accurately within CRM and ERP systems, as requested by Customer Service Manager
- Support data clean-up initiatives and ensure consistency across systems as requested/required
- Assist with reporting or data pulls as needed to support customer service and claims tracking
- 2-5 years of experience in customer service, order management, or claims processing (manufacturing environment preferred)
- Experience working with ERP systems (SAP preferred) and EDI order processing
- Familiarity with CRM systems and data management
- Strong problem-solving and investigative skills
- High attention to detail and organizational skills
- Ability to manage multiple priorities and meet deadlines
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Excel, Outlook, Teams)
- Ownership & accountability
- Customer focus
- Cross-functional collaboration
- Strong communication skills (verbal and written)
- Process mindset and continuous improvement
- Critical thinking and attention to detail
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Fresno, CA vacancy
$22 per hour
...Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing...SuggestedHourly payImmediate startMonday to FridayUnited Health Centers of the San Joaquin Valley
Fresno, CA3 days ago- ...Customer Service & Sales Representative We are seeking a motivated and results-driven Customer Service & Sales Representative to join our Contact Center team. This role involves handling a high volume of inbound and outbound calls, converting leads to booked appointments...SuggestedWork at officeWeekend workAfternoon shift
Lee's Air, Plumbing, & Heating
Fresno, CA3 days ago - ...Description TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume...SuggestedWork experience placementWork at officeRemote work
GrabJobs
Fresno, CA1 day ago $750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Fresno, CA9 hours ago$16.9 - $17.5 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...SuggestedHourly payStart working todayLocal areaU-Haul
Fresno, CA1 day ago- ...Customer Service Representative At Mid Valley Disposal, our Customer Service Representatives are more than just a point of contact—they're the face and voice of our company. If you thrive in a fast-paced environment, enjoy helping people, and take pride in delivering...Full time
Mid Valley Disposal
Fresno, CA1 day ago - ...Customer Service Representative The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing...Remote workWork from homeFlexible hours
Path Arc
Fresno, CA4 days ago - ...long after closing. Their team is committed to responsive customer care, clear communication, and supporting homeowners... ...seeking a dynamic and experienced Consulting Warranty Customer Service Representative to join our team in the construction industry. This role is...Temporary workWork at officeLocal areaWeekday work
Jobot
Fresno, CA5 days ago - ...leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking... ...driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch Manager/CSR...Temporary workWork at officeShift work
Quipt Home Medical
Fresno, CA4 days ago - ...Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service Representative (CSR) is a critical role for the successful...Part time
David's Bridal
Fresno, CA2 days ago - ...Domino's in Fresno, California is looking for a full-time Customer Service Rep to join our team. This role involves operating equipment, stocking ingredients, preparing products, and communicating with customers both over the phone and in person. We appreciate diversity...Full time
Domino's Pizza LLC
Fresno, CA1 day ago $15 - $16 per hour
...Customer Service Representative Employment Type: Full Time , Entry Level Department: Customer Service CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated...Full timeRemote workFlexible hoursGrabJobs
Clovis, CA4 days ago$26 - $30 per hour
...Professional Customer Service Representative (CSR-III) Fresno, CA Allbritten "The Barefoot Plumber" Pay: $26.00 $30.00/hr (DOE) | Full-Time If you're the kind of customer service pro who can calm the storm, solve the problem, and keep the day moving, Allbritten wants...Full timeLocal area$18 - $20 per hour
...Job Title We're seeking a positive, self-driven, detail-oriented individual, with a dedication to providing high-quality customer service and accurate data entry. This position will be providing local tax collection and administration services for jurisdictions...Hourly payLocal area$21 per hour
...Customer Service Representative Check Into Cash, Fresno, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they needright when they need it the most. You'll play a pivotal role in our high-performance...Hourly payFull timeTemporary workCasual workWork at officeLocal area$20 - $24 per hour
...Customer Service Representative Location: Horizon Clovis, CA - H057; 3685 North Clovis Avenue, Fresno, California - 93727 Pay: $20.00 - $24.00/hr. and up to $2,500 through our performance bonuses in the summer. The Customer Service Representative (CSR) empowers...For contractorsSummer workSeasonal workLocal areaWorldwide$16 - $20 per hour
...apply. At David's Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happenapply today! The Customer Service Representative (CSR) is responsible for interacting...Hourly payPart timeWeekend workWeekday work- ...Customer Service Representative Fresno, California, United States If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you! WiZiX Technology Group Customer Service Representative...Work at office
- ...Description Job Description If you are looking for a professional position with growth potential and at a stable, growing company, and prefer lots of customer contact, read on. Our client is in a beautiful northeast Fresno office and has a great company culture....Work at office
Denham Resources
Fresno, CA3 days ago - ...our agency systems, support our clients with care, and keep our service standards sharp. And here's what makes this role different:... ...paste into IdealTraits: 1-2+ years of insurance agency or strong customer service experience (personal lines a plus) Active California...Full timePart timeWork at officeFlexible hours
- ...so you won't be fighting some clunky system all day. This job lives on the phone. Most of your shift is talking with drivers and customers and sorting out small problems before they become big ones. You don't need experience in this industry and you don't need a degree...Full timeTemporary workPart timeImmediate startSleeping nightsFlexible hoursShift workWeekend work
$19.89 - $24.88 per hour
## Customer Service RepresentativeApplyremote type: On-Sitelocations: Fresno, CA, USAtime type: Full timeposted on: Posted Todayjob requisition... ...3**SUMMARY:**Under close supervision, the Customer Service Representative is responsible foraccurately fulfilling customer orders and...Contract work$16.9 - $17.5 per hour
...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...Hourly payPart timeStart working todayLocal area$21 per hour
Your Opportunity Customer Service Representative Check Into Cash Fresno, CA As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high...Hourly payFull timeTemporary workCasual workWork at officeLocal area- Summary The Customer Service Representative I is responsible for providing exceptional service for customers through facilitating orders and resolving issues, in a manner that continues the strong customer experience focus. The Customer Service Representative I will add...Temporary workFor contractorsWork at officeFlexible hours1 day per week
- ...union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills....Remote jobFlexible hours
- ...Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers,...
Dollar Express Stores LLC
Fresno, CA1 day ago - ...established Fresno company providing excellent service to our clients for many decades. We are... ...north Fresno location Reports to Customer Service Manager Job Details... ...experienced Consulting Senior Customer Service Representative to join our tenured team. This position...Work experience placementWork at officeLocal area
Jobot
Fresno, CA5 days ago - ...Inside Sales Representative - ServiceTitan Expert We are seeking a skilled and experienced... ...in using ServiceTitan, a leading field service management software. As an ISR with ServiceTitan... ...a vital role in providing exceptional customer support and ensuring seamless...Flexible hoursShift work
Truchoice Roofing
Fresno, CA3 days ago $45 per hour
...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and... ...big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGL1
Clovis, CA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- immediate hire customer service representative Fresno, CA
- customer service attendant Fresno, CA
- td bank customer service representative Fresno, CA
- inbound customer service representatives Fresno, CA
- airport customer experience specialist Fresno, CA
- customer support associate Fresno, CA
- customer service officer Fresno, CA
- remote customer care specialist Fresno, CA
- customer order specialist Fresno, CA
- medical customer service representative Fresno, CA