Diagnostic Technician

Job Description

Job Description

Advanced Automotive Diagnostic Technician

Location: South Bend, IN
Compensation: Approximately $30-40/hr + Benefits (DOE)
Employment Type: Full-Time

Position Overview

We are seeking a highly skilled and analytical Advanced Automotive Diagnostic Technician to join our team. This individual will serve as the shop's primary problem solver, specializing in complex drivability, electrical, network, and performance-related concerns.

The ideal candidate goes beyond simply reading trouble codes and replacing parts. They use a structured diagnostic process, advanced testing equipment, and critical thinking skills to accurately identify root causes and develop effective repairs. This role requires someone who is committed to strategy-based diagnostics, continuous learning, and helping elevate the technical abilities of the entire team.

Required Qualifications

ASE Certifications

Ideally, candidates should possess one or more of the following certifications:

• ASE A8 – Engine Performance
• ASE A6 – Electrical/Electronic Systems
• ASE L1 – Advanced Engine Performance Specialist
• ASE Master Technician Certification (A1–A8)

However, experience will be considered instead of the certifications.

Key Responsibilities

Advanced Diagnostics

• Diagnose complex drivability, performance, and electrical concerns.
• Utilize scan tools, lab scopes, and testing equipment to identify root causes.
• Perform advanced troubleshooting on vehicle electrical systems and wiring.
• Diagnose EV and hybrid vehicle systems.
• Troubleshoot network communication and module-related issues.
• Verify repairs and ensure issues are corrected properly the first time.

Technical Expertise

• Use factory and aftermarket scan tools proficiently.
• Perform waveform analysis using lab scopes.
• Conduct module programming and updates using J2534 programming tools.
• Apply a structured diagnostic process using the "Concern, Cause, Correction" methodology.
• Document findings through detailed diagnostic journaling.

Team Collaboration

• Work closely with fellow technicians to solve difficult vehicle concerns.
• Mentor and teach diagnostic techniques to other team members.
• Maintain clear communication with service advisors, management, and customers.
• Remain adaptable and willing to learn new technologies and procedures.

Desired Skills & Attributes

• Strong analytical and critical-thinking abilities
• Advanced electrical and wiring knowledge
• Commitment to strategy-based diagnostics rather than parts replacement guessing
• Excellent troubleshooting methodology
• Strong attention to detail
• Effective written and verbal communication skills
• High level of adaptability and continuous learning
• Ability to clearly prove and explain root-cause failures
• Professionalism and accountability
• Commitment to quality repairs and customer satisfaction

Technical Competencies

• Diagnostic strategy and root-cause analysis
• Advanced drivability diagnostics
• Electrical and network troubleshooting
• Lab scope operation and waveform interpretation
• Factory and aftermarket scan tools
• EV and Hybrid diagnostics
• Module programming and calibration
• J2534 programming tools
• Digital repair documentation

What Success Looks Like

• Diagnoses vehicles accurately and efficiently.
• Consistently identifies root causes rather than symptoms.
• Produces quality repairs with minimal comebacks.
• Serves as a technical resource for the entire shop.
• Helps develop the diagnostic capabilities of other technicians.
• Maintains thorough and professional documentation of all diagnostic work.

This is an excellent opportunity for a technician who enjoys solving difficult problems, staying current with modern vehicle technology, and becoming the go-to diagnostic expert within a growing automotive service organization.