Administrative Assistant

Job Description

Job Description

The Service Manager will oversee the day-to-day servicing and administration of our commercial loan portfolio. This position requires someone who is exceptionally organized, dependable, detail-oriented, and comfortable managing multiple priorities and deadlines. THIS IS AN ONSITE, FULL TIME ROLE IN MIAMI, in the DADELAND AREA.

The Service Manager will work closely with borrowers, lenders, financial institutions, internal team members, and other professionals involved in the commercial lending process. The role involves maintaining accurate loan records, monitoring payments and documentation, responding to inquiries, preparing correspondence, and ensuring that loan servicing activities are handled accurately and efficiently.

We frequently work with commercial loans involving established companies and businesses, including U-Haul-related transactions, making professionalism, discretion, and strong written communication particularly important.

Key Responsibilities

• Manage the day-to-day servicing and administration of a portfolio of commercial loans.
• Maintain accurate and up-to-date loan records, documentation, payment information, and correspondence.
• Process and monitor loan payments, transactions, and other servicing activities.
• Communicate professionally with borrowers, lenders, banks, attorneys, title companies, and other third parties.
• Prepare clear, professional written correspondence, notices, statements, and other loan-related documentation.
• Monitor important loan dates, payment schedules, insurance requirements, documentation, and other deadlines.
• Follow up on outstanding items and ensure issues are resolved in a timely manner.
• Review loan documentation for accuracy and completeness.
• Enter, update, and maintain information within Real Synergy, for loan processing and servicing software.
• Generate reports and retrieve loan information as needed.
• Assist with loan administration from closing through the servicing life of the loan.
• Maintain organized electronic and physical files.
• Handle confidential financial and client information with discretion.
• Identify discrepancies or potential issues and bring them to the appropriate team member's attention.
• Provide administrative and operational support to the President and Senior Vice President as needed.
• Work collaboratively within a small office environment and be willing to assist with a variety of responsibilities as business needs arise.

INTERSTED CANDIDATES SHOULD APPLY AND REACH OUT TO STEFANIE FURNISS View phone number on ziprecruiter.com

THIS IS A FULL TIME EMPLOYMENT THAT REQUIRES ONSITE WORK. THE COMPANY DOES NOT CURRENTLY OFFER MEDICAL INSURANCE

• At least 3 years of experience in an administrative support, office coordination, or receptionist-focused role.

• Proven ability to manage inbound calls, greet visitors, and maintain a detail-oriented front-office presence.

• Strong data entry skills with a high level of accuracy and attention to detail.

• Experience handling administrative documentation, including business, commercial, or loan-related records.

• Familiarity with loan agreements, loan origination support, or similar financial documentation processes.

• Solid organizational and time-management skills with the ability to prioritize multiple tasks effectively.

• Clear written and verbal communication skills and proficiency with standard office software and administrative tools.

INTERSTED CANDIDATES SHOULD APPLY AND REACH OUT TO STEFANIE FURNISS View phone number on ziprecruiter.com

THIS IS A FULL TIME EMPLOYMENT THAT REQUIRES ONSITE WORK. THE COMPANY DOES NOT CURRENTLY OFFER MEDICAL INSURANCE