Human Resources Generalist I

Human Resources Assistant

Responsible for a variety of personnel related administrative duties, including providing information and support to the HR team and ITR employees regarding policies, processes, procedures and HR activities.

Relationships:

• Reports directly to Human Resources Assistant Manager.
• Works closely with all departments, vendors and outside agencies.

Responsibilities:

• General:
• Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC's safety culture, attends all safety training, and completes all compliance trainings as required by ITRCC.
• Upholds ITRCC's core values: CARES.
• Level 1 (including General):
• Completes day to day operations of HR functions and duties.
• Provides administrative support to the Human Resources Assistant Manager.
• Assists with the Human Resources service request platform.
• Assists in preparing and processing payroll for weekly pay periods when needed. Must be proficient with all payroll functions including familiarity with ITR's payroll provider, ADP.
• Assists with onboarding employees. Prepares offer letters, processes background checks and assists employees with pre-employment paperwork.
• Conducts the HR portion of new employee orientation.
• Works directly with each department for recruiting needs, functions and deadlines.
• Conducts interviews for all recruiting positions.
• Promotes and attends job fairs as needed for recruiting purposes.
• Prepares eligibility list for random drug screening when needed. Sends employees when selected and tracks results.
• Completes workers compensation claims when needed. Works with supervisor and employee to obtain proper documentation and communicates with Liberty Mutual regarding restrictions, bills, etc.
• Processes documentation and prepares reports for department, other departments and outside vendors.
• Maintains employee files and ensures they are saved in 2 locations – VeraCrypt and ADP.
• Aids in organizing employee events road wide.
• Performs as point of contact for employee questions concerning insurance benefits.
• Prepares and implements the annual ITR employee benefits open enrollment.
• Utilizes discretion when dealing with the public and employees on all matters, maintaining confidentiality.
• Addresses any unemployment claims that are received and responds within given timeframe. Participates in hearings when applicable.
• Operates a variety of office equipment, including computer-related software, scanners, photocopiers, badge printers, fax machines, postage machines, and printers.
• Audits insurance invoices monthly for accuracy and submits to Human Resources Assistant Manager.
• All other duties as assigned.
• Level 2 (including level 1):
• Participates in the preparation of all annual audits including but not limited to ERISA, 401K, Medical Insurance, I9, etc.
• Facilitates employee termination process and obtains appropriate approvals.
• Associate degree within Human Resources field of similar area.
• Successful completion of the Departmental Leadership Engagement Program.
• Participation in the Leadership Program is up to the management's discretion and based on operational needs.
• Level 3 (including level 2):
• Conducts various internal audit to ensure compliance (ADP fields, HR practices, etc.)
• Bachelors' Degree within Human Resources field of similar area.
• PHR Certification.
• Successful completion of the Leadership Academy.
• Participation in the Leadership Academy is up to the management's discretion and based on operational needs.

*Tier changes can happen if the employee meets the qualifications during the next review period.

*Certifications may be covered under the training budget with prior HR approval.

Qualifications (required):

• Knowledge of English grammar, spelling, and punctuation.
• Proficient in Microsoft Word, Excel and Outlook.
• Ability to prepare and compose correspondence and reports, and to review work for approval and signature of supervisors.
• Ability to maintain personal composure and tactfully handle difficult situations in a professional manner.
• Knowledge and skill in developing and maintaining files.
• Ability to communicate effectively both verbally and in writing.
• Must possess and maintain a valid driver's license.

Desirable Experience:

• Level 1: 1 year of relevant work experience
• Level 2: 3 years of relevant work experience
• Level 3: 5 years of relevant work experience
• Associates' Degree within Human Resources field of similar area

Working Conditions:

• This position requires: (Frequent est. 5 hrs per shift)
• Frequent sitting, standing and walking.
• Frequent talking and hearing.
• Light physical effort.
• Heavy computer usage.
• Minimum 3 days in office per week – monthly travel up to 30% across road to remote locations