Facilities Night Manager

Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full‑time evening shift position? We are seeking a Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. The employee must possess the ability to review the client contract and verify that work expectations have been met. Why City Wide? City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our mission is to create a ripple effect by positively impacting the community of people we serve. Our vision is to be the first choice for our clients, contractors and employees. Our values of community, accountability and professionalism are how we model success. Essential Functions Develop and maintain productive working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on problem solving. Review scope of work and ensure quality assurance per account to retain existing business and attract new business. Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message. Make recommendations for IC work assignments, manage them to client standards and company guidelines and discharge if not meeting service level agreement. Manage inspections, customer complaints, customer requests, new client starts, and VIP treatment needing attention. Execute City Wide's New-Start Policy, Customer Complaints Policy, Four Star Policy, and other operational policies and procedures. Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use. Perform other duties as necessary. Requirements High school diploma required or equivalent experience in the commercial janitorial services industry. At least 3 years of prior experience in management, coaching, motivating, developing, and leading a team at multi‑unit or multiple locations. Building, facilities, janitorial or similar industry experience a plus. Strong planning, organization skills, and attention to detail. Excellent communication and interpersonal skills. Must be innovative and strive for continuous process improvement. CRM experience preferred. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job: constant sitting, bending, standing, walking, and the ability to lift up to 25 pounds. Benefits 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Compensation $19.00/hr City Wide is an Equal Opportunity Employer. #J-18808-Ljbffr