IT Field Support Analyst
$27.78 - $37.38 per hourSouth Shore Health System
- # IT Field Support AnalystApplylocations: Weymouth, MAtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 28, 2026 (30+ days left to apply)job requisition id: R-23424**If you are an existing employee of South Shore Health then please apply through the internal career site.****Requisition Number:**R-23424**Facility:**LOC0007 - 65 Columbian Building65 Columbian StreetWeymouth, MA 02190**Department Name:**SHS IT Field Support**Status:**Full time**Budgeted Hours:**40**Shift:**Day (United States of America)The IT Field Support Technician I position reports to the Manager of IT Field Support Services and is responsible for providing first level on site desktop support throughout the health system. Responsibilities include taking ownership of on-site desktop support requests at one of the health systems locations and working them to closure. Resolving desktop break fix issues and assisting on, or conducting moves, adds and changes as directed. The IT Field Support Technician I will fully document all work done and resolutions real time in the health systems ticketing system. When appropriate create or update support documents to better prepare the team on support issues. The IT Field Support Technician I should have the ability to assess onsite service requests and resolve or escalate issues that impact end users work flow. The IT Field Support Technician I should be able to clearly demonstrate knowledge of desktop hardware and software support tools and technologies.**Compensation Pay Range:**$27.78 - $37.38**ESSENTIAL FUNCTIONS**• Work with Manager of IT Field Support Services or Lead Analyst to complete scheduled daily work assignments within the Field Support team.• Determine and escalate the problems or issues when required in a timely manner.• Monitor field service desktop support queue taking ownership of problems and work requests till closure.• Keep current on industry support tools and standards that are in alignment with Desktop support functions.• Communicate the need for ordering IT equipment and appropriate spares where applicable.• Participate in, and support moves, adds and Changes as directed.• Ensure that the CMDB inventory database is current at all times when equipment is removed from stock, deployed or retired for all work conducted.• Respond to inquiries from colleagues, and IS Leadership in a timely manner.• Drive down open ticket volumes.• Complete assigned tasks in a timely manner.**JOB REQUIREMENTS****Minimum Education** **-** **Preferred**Associate’s degree or technical certification in computer science, Information Technology or other technical field preferred.Microsoft certification or experience preferred.**Minimum Work Experience**1-3 years of Desktop support experience.Demonstrated experience supporting enterprise desktop environments and related infrastructure in a Healthcare setting.**Required additional Knowledge and Abilities**Proven skills in the support of various desktop and mobile device platforms.Experience with support and maintenance of Windows-based desktop operating systems (Windows 11)Support skills with various desktop hardware equipment (Dell, HP, Lenovo), printers, mobile devices / smartphones (Apple and Android based)Ability to effectively communicate with end users, (nurses, physicians, and other executives) to extract pertinent information needed to resolve issues.Flexible team player with ability to complete tasks as assigned.Willingness to continue technical and professional development in line with Desktop Support functionsPersonal transportation for local travel between SSHS sites.Participate in on-call coverage as assigned.Ability to modify work schedule as business requirements change.M-F 7:30am - 4pm
- J-18808-Ljbffr South Shore Health System
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the IT Field Support Analyst in Weymouth, MA vacancy
$86.32k - $129.48k
...Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services,... ...more. Overview Category/Area of Expertise: IT & Technology Job Requisition: 481242... ...Bachelors Degree in Computer Science, Technical field and/or Business related field Equivalent...FieldFull timeWork at officeImmediate start$86.32k - $129.48k
A leading global food retailer is seeking an IT Executive Support Specialist based in Quincy, MA. The role involves providing technical assistance... ...a Bachelor's Degree in Computer Science or a related field and have at least three years of relevant experience. Excellent...Field- ...looking for an experienced Technical Analyst for Epic projects and additional technical support. Reporting to the Technical... ...processesMeet with Health Center IT leaders to discuss and resolve issues... ...Technology, or a related field preferredMinimum of 2 years of experience...FieldWork at office
$80k - $140k
...forWe are looking for a Systems Analyst (AVP) who will partner closely... ..., technology, and operations, supporting the design, delivery, and... ...Computer Science, or a related field (or equivalent experience)Experience... ...Application Disclosure:It is unlawful in Massachusetts to...FieldFull timeTemporary workWork at officeFlexible hours- ...Administrator to provide first-level technical support for corporate and retail users. The ideal... ...Serve as the first point of contact for IT support requests from corporate and retail... ..., Computer Science, or a related field, or equivalent work experience. ~2+ years...FieldTemporary workWork experience placementRemote work
PB consulting
Quincy, MAa month ago $99k - $130k
...including engineering, program management, and field operations to ensure successful employment... ...our customers. In this role you will help support end users by following and improving field... ...an email from one of our recruiters, it will only come from an @anduril.com address...FieldPermanent employmentFull timeFor contractorsWork experience placementImmediate startWorldwideRelocationWeekend work- ...opportunity, promoting community involvement, and supporting lifelong learning. We foster valuable... ...for desktops, laptops, and related IT equipment. This role ensures instructional... ...Degree in IT, AV Technology, or a related field. One year of experience supporting...FieldRemote workAfternoon shift
$19.28 - $28.89 per hour
...the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax... ...Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office...FieldMinimum wageTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaRelocationFlexible hoursH&R Block
Weymouth, MA1 day ago- ...Boston Medical Center (BMC) is seeking a Field Services Analyst to deliver front-line IT support for hardware and software across the organization. The role emphasizes reliable problem resolution, documentation, and knowledge sharing with a multi-site IT team. The ideal...Field
Boston Medical Center
Boston, MA4 days ago $83.5k - $117k
Job DescriptionSenior Desktop Support AnalystThe Senior Desktop Support Analyst supports the IT team by providing tier 2/3 support in managing, maintaining, and securing... ...’s degree in Computer Science, IT, or a related field (or equivalent experience) is required. ITIL...FieldWork at officeRemote work$99k - $130k
...Specialist for the Maritime team, responsible for ensuring reliability and readiness of autonomous undersea and surface vehicles through field support, failure analysis, and incident management. What You\'ll Do Support product operations by combining understanding of customer...FieldPermanent employmentFull timeFor contractorsWorldwideRelocation- ...Technical Support Specialist At SciSure we're looking for a Technical Support Specialist... ...experience working in a customer service or IT position, preferably supporting a SaaS... ...Degree or equivalent education in relevant fields such as computer science or IT preferred...FieldFull time
Scisure
Boston, MA4 days ago - ...Trade Support Analyst Ceres Group is looking for a high-potential individual to join a Clients Investment Systems Support team. The Investment... ..., Finance, Economics, MIS, Computer Science or related field. ~ Previous experience working with Investments and Investment...FieldWork experience placementWork at officeShift workNight shiftRotating shiftWeekend work
Asset Management Company
Boston, MA2 days ago $110k
...Maximus is seeking a qualified Technical Analyst for one or more current and upcoming Child Support system modernization projects. The qualified candidate will... ...Minimum Requirements '- Bachelor's degree in related field. ~7-10 years of relevant professional experience...FieldContract workFor subcontractorLocal areaRemote workMAXIMUS
Boston, MA18 hours ago$68.4k
...provides analysis in the development and support of projects and data analysis. Determines... ...Mathematics/Statistics, Economics, or related field or relevant experience and/or education... ...proficiency as a Decision Support Analyst or equivalent training and experience in...FieldFor contractorsWork at officeLocal areaHighmark Health
Boston, MA2 days ago- ...hardware-related components necessary to deliver IT services. Investigate and resolve... ...email, or in person to provide technical support and guidance. Train stakeholders on the... ...Science, Information Technology, or a related field (or equivalent experience). Proficiency...Field
$39.84k - $67.44k
...enthusiasts dedicated to delivering hands-on support and maintaining client systems for a... ...Experience -5+ years of experience providing IT support -Experience working in a... ...Information Technology, or related technical field Requirement to be a US Citizen and live...FieldMinimum wageFull timePart timeLive inLocal areaRemote workKyndryl
Boston, MA1 day ago$60k - $80k
...IT Support ProfessionalKeches Law Group, P.C. is a well-established, 50+ attorney law firm with offices in Milton, Bridgewater, and Worcester... ...QualificationsAssociate or Bachelor's degree in IT or related field, or completion of an IT certification (CompTIA A+, Microsoft,...FieldFull timeWork at office1 day per weekKeches Law Group
Dorchester Center, MA7 hours ago$70k - $80k
...Technical Support Specialist Location: Burlington, MA Vaisala is a global leader in measurement... ..., hardware, and integration with customer IT infrastructure. Plan and deliver... ...bachelor's degree in a technology-related field of study and at least two years of...FieldTemporary workWork at officeRemote workWorldwideFlexible hoursVaisala Oyj
Boston, MA1 day ago- ...Specialist - Level 1 for a 10-month contract in Pensacola, FL. The role involves applying a diversified technical knowledge across multiple fields and independently evaluating standard techniques with clear objectives. Under general guidance, you will apply broad technical...FieldContract work
- ...30 Job Title: (Technical Data Analyst)About Kyyba:Founded in 1998 and... ...flexibility that they need to support a healthy, balanced, and... ...Analytics, Engineering, or a related field (or equivalent experience).5&... ..., merit, and business need.”It is the policy of Kyyba to provide...Field
- ...third-party testing programs, maintaining regulatory approvals, supporting new product development, and providing technical expertise... ...construction management, materials science, or a related technical field.Experience with third-party testing, product certifications, or...FieldFor contractorsLocal areaWorldwide
- ...users requiring technical assistance and hardware support within the organization’s desktop computing... ...Qualifications AS or BS in Computer Science or related field (or equivalent professional experiece) 2+ years of relevant IT experience, including at least 2 years in Tier 2...FieldFull timeWork at officeLocal areaRemote work
- IT Service Desk Technician Duration: Long-term Contract Mandatory Skills Strong experience supporting Microsoft O365 applications including Outlook, Teams, SharePoint, Word, and PowerPoint... ..., Information Technology, or related field (or equivalent experience) Willingness...FieldLong term contractWork at officeShift work
$34 - $45 per hour
...technical knowledge and practices to broad assignments across multiple fields. You will independently evaluate, select, and apply standard... ...bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to...FieldContract workWork experience placement- IT Help Desk Technician - Hanover We are seeking a dedicated and customer-focused IT Help Desk Technician to join our support team in Hanover. In this role, you will be the first point of contact... ..., computer science, or a related field is preferred. 1-3 years of experience...FieldWork at office
$16 - $18 per hour
Summary Provides support via phone, e‑mail, and chat for various PC hardware and software applications. Essential Duties and Responsibilities... ...; Trade School Certificate or Associate Degree in related field accepted. 1 year experience in a call center or service desk environment...FieldHourly payWork at officeRemote work- ...Application Specialist position is to provide technical and sales support to SMC sales personnel, as well as SMC customers and... ...ENVIRONMENT Fast-paced environment (includes both office and field work) Travel with some extended stay away from home Physically...FieldWork experience placementWork at officeLocal area
SMC Corporation of America
Boston, MA3 days ago $65k - $90k
...employees in our Wilmington office, while also supporting others throughout the organization in a... ...Support: Provide first-level IT support for hardware, software, and network... ...issues both on-site and remotely in-the-field Assist with technical aspects of sales...FieldWork experience placementWork at officeLocal areaRemote workVisa sponsorshipGreat Gray
Boston, MA3 days ago$25.19 - $40.31 per hour
...shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of... ...computer environment. ~ Associate degree in a related field or a relevant technical certification preferred. ~ An equivalent...FieldHourly payFull timePart timeRemote workRelocationVisa sponsorshipWork visaMonday to FridayWeekend workAfternoon shiftBoston Health Care for the Homeless Program
Boston, MA23 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Field Support Analyst. Be the first to apply!
