Staffing Coordinator

Job Description

Job Description

Richmond Residential Services, Inc. (RRSI)

Staffing Coordinator

Updated: 5/2026

???? Remote Position with Required Office Days Throughout the Year
???? Approximately $56,000 Annual Salary ($27/hour) + Generous Benefits

Join One of Richmond’s Top Workplaces and Become Part of a Dynamic and Growing Leadership Support Team

Richmond Residential Services, Inc. (RRSI) is seeking a highly organized, solutions-focused, and collaborative Staffing Coordinator to join our dynamic leadership support team.

This is an exciting opportunity for someone who enjoys operations, scheduling, communication, and problem-solving within a fast-paced human services environment. We are looking for a professional who can help strengthen staffing coordination, support operational excellence, and contribute to the continued growth and stability of our residential programs.

At RRSI, we are committed to creating systems that support both our employees and the individuals we serve. This role will play an important part in helping us continue to strengthen our organization and support high-quality, person-centered services.

About the Role

The Staffing Coordinator serves as the centralized point person for staffing operations across multiple residential and supervised living programs supporting individuals with intellectual and developmental disabilities.

This role is designed to support operational consistency, improve staffing coordination, and assist Supervisors and Directors with staffing management processes so leadership teams can focus more heavily on coaching, quality improvement, program oversight, and staff development.

Responsibilities Include

• Creating monthly staff schedules for residential programs
• Maintaining staffing templates and approved staffing patterns
• Managing the DSP Call-Out Line
• Coordinating staffing coverage and schedule adjustments
• Monitoring staffing vacancies, overtime, and staffing drift
• Coordinating DSP Flex and PRN staffing resources
• Assisting with reducing unnecessary overtime utilization
• Tracking staffing trends and coverage concerns
• Collaborating with Program Supervisors, Directors, HR, and Recruitment
• Supporting staffing continuity during weekends, holidays, and staffing emergencies

The Staffing Coordinator will also assist with monitoring overnight staffing call-outs and emergencies as operationally necessary.

Schedule

• Full-Time Position
• Monday–Friday approximately 10:00 AM – 6:00 PM
• Remote position with required office days throughout the year as operationally necessary

Qualifications

Required

• Associate degree required
• Minimum of 2 years’ experience in staffing, scheduling, healthcare, residential services, human services, or related field
• Strong organizational, communication, and problem-solving skills
• Ability to multitask and manage competing priorities
• Ability to work independently and make sound decisions

Preferred

• Experience with ADP Workforce Now or similar scheduling systems
• Experience in ID/DD or residential services
• Previous staffing coordination or workforce management experience

What We Offer

• Competitive salary
• Generous benefits package
• Collaborative and supportive work culture
• Professional growth and leadership development opportunities
• The opportunity to contribute to meaningful organizational initiatives
• Meaningful work that directly impacts the lives of others

Additional Requirements

• Ability to pass criminal background checks, state/federal screenings, and child abuse registry checks
• Ability to complete required TB screening/testing
• Valid Virginia Driver’s License

About RRSI

Richmond Residential Services, Inc. supports individuals with intellectual and developmental disabilities through residential and community-based services focused on dignity, choice, safety, and inclusion.

We are proud to invest in our employees while building high-quality, person-centered services throughout our organization.

Apply today and become part of a mission-driven organization working to strengthen lives, teams, and communities.