Billing Specialist

Meaningful work. Real results. A team that has your back. At First Step House, the work is demanding and deeply meaningful. Every role contributes to helping people achieve recovery, housing, and stability. We hold ourselves accountable to outcomes, but we also look out for each other. Salt Lake City, Utah, United States - 84101 Description

FIRST STEP HOUSE

Salt Lake City, Utah | firststephouse.org Full-Time | 36-Hour Work Week

IS THIS YOU?

You're someone who enjoys bringing order to complexity. You have a sharp eye for detail, enjoy solving problems, and take pride in getting things right the first time. You know that behind every accurate claim and resolved denial is an organization that can continue providing life-changing services to people who need them most. You're comfortable navigating insurance guidelines, Medicaid, Medicare, and billing systems, but you also understand that this work is about more than numbers-it's about helping sustain a nonprofit organization dedicated to recovery. If you're looking for a role where your work truly matters, we'd love to meet you.

WHAT YOU'LL DO

As a Billing Specialist, you'll play a vital role in ensuring First Step House receives accurate and timely reimbursement for the medical and behavioral health services we provide. You’ll: Submit clean medical, laboratory, and specialty program claims Investigate and resolve claim denials and billing issues Perform Medicaid eligibility verification and insurance follow-up Reconcile and maintain accounts receivable Stay current on Medicaid, Medicare, and payer updates Work closely with internal departments to resolve eligibility and billing concerns Help maintain timely, accurate billing practices that support the financial health of the organization

YOU MIGHT BE A FIT IF...

You enjoy solving billing puzzles and tracking down claim issues. You're highly organized and thrive in detail-oriented work. You take ownership of your work and consistently meet deadlines. You're comfortable working with billing software, spreadsheets, and databases. You communicate professionally and work well with teammates and outside agencies. You want your work behind the scenes to make a meaningful impact on people's lives.

WHAT YOU BRING

Education & Experience At least one year of medical billing experience required Experience billing family practice or similar healthcare services preferred Experience billing Medicaid, Medicare, and commercial insurance required Knowledge of Medicare regulations and compliance standards Experience in behavioral health or substance use treatment is a plus Strong written communication, organization, and problem-solving skills

WHAT WE OFFER

15 Paid Holidays Annually-including your birthday Robust Paid Time Off Program 401(k) Employer Match up to 5% Annual Merit Increase Opportunities Mission-driven work that changes lives Supportive and collaborative team culture For more information about our non‑profit organization, you can visit our website at For more details on testimonials, simply follow the link below and scroll to the bottom. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. Mission With Measurable Impact — Your work helps people rebuild their lives. Culture of Accountability — We track outcomes and share responsibility for success. Support & Growth — A team-based environment with real opportunities to advance. Recognized Excellence — Named a Top Workplace in Utah. Benefits for Full-Time Employees Robust paid time off (enhances with tenure) Medical, dental, vision, and life insurance 15 paid holidays annually (including your birthday) 401(k) employer match (up to 5%) Annual merit increase and annual bonus Culture Statement Our culture is defined by commitment and results. This is a place for people who want their work to matter — and who thrive where expectations are high and impact is real. What Our Employees Say Not only does First Step invest so much in their clients and wraparound services to set them up for success, but they do the same with employees. They give us generous time off and really encourage good work-life balance which is so needed in this field. I work at First Step House because I feel valued and feel like I’m giving back to my community. The things I like most about First Step House and my job are that I get to see clients come into the building with no hope at all, and I get to watch them go from no hope to having all the hope in the world, a place to live, a job, and having a fresh life. There are days that the job is hard, but I think the reward outweighs how hard the job is. The reward of seeing people smile, seeing people come to the front desk and say, ‘thank you guys for everything you do –you’ve really helped me for the day.’ First Step is a great place to come if you truly want to feel like you’re making a difference. It’s really awesome coming to work everyday knowing that I’m valued and that I’m cared for and that not just my work life is important but overall. Not only does First Step invest so much in their clients and wraparound services to set them up for success, but they do the same with employees. They give us generous time off and really encourage good work-life balance which is so needed in this field. I work at First Step House because I feel valued and feel like I’m giving back to my community. The things I like most about First Step House and my job are that I get to see clients come into the building with no hope at all, and I get to watch them go from no hope to having all the hope in the world, a place to live, a job, and having a fresh life. There are days that the job is hard, but I think the reward outweighs how hard the job is. The reward of seeing people smile, seeing people come to the front desk and say, ‘thank you guys for everything you do –you’ve really helped me for the day.’ First Step is a great place to come if you truly want to feel like you’re making a difference. It’s really awesome coming to work everyday knowing that I’m valued and that I’m cared for and that not just my work life is important but overall. Not only does First Step invest so much in their clients and wraparound services to set them up for success, but they do the same with employees. They give us generous time off and really encourage good work-life balance which is so needed in this field. If you want your work to mean something, you’re in the right place. Join a team that shows up for each other and the people we serve. #J-18808-Ljbffr First Step House