Mental Health Program Specialist 2, Central Office;

Mental Health Program Specialist 2, G-23

The Office of Mental Health (OMH) is seeking qualified candidates for a Mental Health Program Specialist 2, G-23 position in the Division of Crisis Services, Crisis Stabilization/Residential Unit, under the direction of the Mental Health Program Specialist 3 Clinical. The Mental Health Program Specialist 2, G-23 will work to support the implementation and quality of Adult and Child Crisis Residences.

Residential Crisis Support and Intensive Crisis Residence Programs are short-term (up to 28 days) residential programs for treatment and support to adults who are experiencing symptoms of mental illness, psychiatric crisis, or are experiencing challenges in daily life that create risk for an escalation of psychiatric symptoms that cannot reasonably be managed in the person's home and/or community environment without onsite supports and do not pose likelihood of serious harm.

Children's Crisis Residence Programs are short-term (up to 21 days) residential programs for treatment and support to individuals who are experiencing symptoms of mental illness, psychiatric crisis, or are experiencing challenges in daily life that create risk for an escalation of psychiatric symptoms that cannot reasonably be managed in the person's home and/or community environment without onsite supports and do not pose likelihood of serious harm.

Specific duties include, but are not limited to, the following:

• Oversee of the development and implementation of Crisis Residential programs challenges and barriers and work toward resolution with appropriate consultation and stakeholder engagement.
• Under the direction of the Unit Director, review, monitor, and evaluate assigned Crisis Residences. Maintain and regularly review program trackers, workplans, databases, and other resources to ensure assigned programs are implemented with fidelity and achieving expected outcomes. Identify risks or problems and ensure they are reported to leadership as appropriate.
• Support the provision of technical assistance for internal and external stakeholders. Ensure that appropriate guidance and technical assistance is provided in a timely and professional manner. Consult supervisor for necessary clarifications on policies and regulations as appropriate.
• Advance recommendations to enhance existing programs to the supervisor and, as applicable, Division leadership. Ensure strategic recommendations are aligned with program goals, objectives and outcomes and share supporting documentation with the supervisor and leadership. Implement approved changes once stakeholder support is facilitated.
• Collect and review program data for assigned programs to identify trends, needs, and gaps. Submit required data reports and make informed recommendations.
• Assist with the development and revision of program models, progress indicators, performance measures, legal frameworks, guidance, policies, plans and documents for assigned mental health programs in a timely manner and in compliance with all policies, laws and best practice standards.
• Assist with tracking of unlicensed crisis residential programs and crisis respite beds as needed, including progress towards licensure.
• Assist, as needed, to provide support and guidance to inform the development of crisis provider training.
• Support and participate in learning collaboratives for providers.
• Participate in available training to increase knowledge and expertise in mental health service provision.
• Other duties as assigned.

Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. The Office of Mental Health embraces diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of NY HELPS, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.