Liability Claims Aide

Liability Claims Aide

Liability Claims Aide positions investigate, adjust, and settle lower exposure and less complex property damage claims; loss recovery and criminal restitution claims; tow-away and bailment storage claims; approve or deny claims; negotiate settlements within limits; represent the City in small claims actions; conduct risk studies; and perform other duties as assigned. NOTE: Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).

Minimum Requirements

You must meet the following requirements on the date you apply, unless otherwise indicated. EDUCATION/EXPERIENCE: You must meet ONE of the following options:

1. Two years of full-time clerical experience, which includes one year of experience providing clerical support for liability claims or loss recovery files, researching billing and payment issues, and maintaining liability or loss recovery files electronically and/or hard copy.
2. 18 months of full-time clerical experience, which includes six months of experience providing clerical support for liability claims or loss recovery files, researching billing and payment issues, and maintaining liability or loss recovery files electronically and/or hard copy AND successful completion of The Institutes Knowledge Group class: AIC 300: Claims in an Evolving World.

NOTE: City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.

LICENSE: A valid California Class C Driver License is required at the time of hire.

HIGHLY DESIRABLE:

• Experience in the investigation, adjustment and settlement of general and automobile liability claims involving bodily injury, personal injury or property damage.
• Experience handling auto liability, general liability or medical payment claims in the private sector or with a public entity.

REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION):

• Proof of AIC 300: Claims in an Evolving World class completion, if utilized to meet the minimum requirements.
• Proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements.

Required documents should be attached electronically to your application. If you are unable to attach at the time of application submittal, you must submit them as soon as possible via fax: View phone number on click.appcast.io; or to the Employment Information Center: City of San Diego Personnel Department, 1200 Third Avenue - Suite 300, San Diego, CA 92101. Include your name and the title of the position for which you are applying.

Screening Process

Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the next six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.

Supplemental Information

PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, which may include a polygraph examination and/or background investigation. All of these processes must be successfully completed before employment begins. A positive test for alcohol, cannabis/marijuana, illegal drugs, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may be cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities.