Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2016 and has grown into a team of five who work together in a supportive and energetic environment. I started my career right out of college as a State Farm agent aspirant and spent five years learning the business before opening my own agency.

I’m a graduate of the University of Iowa and am married with a son. Outside of the office, my family and I enjoy boating, trying new restaurants, and traveling whenever we can. We stay connected to our community by sponsoring local neighborhood events and supporting activities around the area.

Our team enjoys frequent team lunches, promotional bonuses, team outings, health benefits, licensing reimbursement, and a strong focus on work-life balance.

Our culture is hardworking and growth-focused. We’re looking for someone who’s willing to grind, brings a great attitude, and is coachable. If you’re motivated and ready to work hard alongside a supportive team, this could be a great place to grow your career.

ROLE DESCRIPTION:
Megan O'Connell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.