Employment Services Specialist

Salary: $27.39 Hourly
Location : Riverton, WY
Job Type: Permanent Full-time
Job Number: 2026-01387
Department: Department of Workforce Services
Division: Employment & Training - Riverton
Opening Date: 05/21/2026
Closing Date: Continuous
FLSA: Non-Exempt
Job Classification: EHEM07


Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Workforce Services is seeking a motivated and customer-focused professional to provide employment and training services to individuals and businesses throughout the community. Under general supervision, this position assists customers in identifying employment opportunities, training resources, and supportive services while ensuring compliance with federal and state program guidelines, policies, and regulations.

This position develops, manages, and monitors a caseload of participants enrolled in state and federal workforce programs. Responsibilities include assessing customer skills, education, and employment needs; providing career guidance and employment counseling; assisting job seekers with training and vocational opportunities; and referring individuals to employers or community resources that support successful employment outcomes.

The successful candidate will work closely with employers to identify workforce needs, develop recruitment strategies, and help fill employment and vocational training openings. Duties also include conducting on-site business visits, promoting coordinated agency services, assisting employers with workforce resources and training grants, and supporting hiring efforts through applicant referrals and follow-up activities.

Additional responsibilities include maintaining accurate records and data within electronic systems for case management, job postings, reporting, and program compliance. This position also organizes and participates in community outreach events designed to connect employers with job seekers and increase awareness of Department services.

The ideal candidate will possess strong communication, organizational, and customer service skills, with the ability to work effectively with individuals who may face significant barriers to employment while maintaining professionalism, confidentiality, and a commitment to public service.
Fremont County is located in central Wyoming . Wyoming's best adventure starts in Wind River Country. Come to get away from the crowds: unplug, unwind, and meet Wyoming in the way it's meant to be met. Enjoy even a single hike in Wind River Country, and you'll understand why it's such a great gift to live here.


Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE! , or

Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator:


Human Resource Contact: View phone number on click.appcast.io
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Provides services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations.
• Develops, manages, and monitors a caseload of participants enrolled in state and federal programs.
• Confers with employers to develop and fill employment and vocational training openings.
• Refers applicants to employment or other community resources.
• Assesses and evaluates client skills, education, and training.
• Assists, directs, and counsels claimants and job applicants.
• Interviews assess and evaluate customers to meet employment, training, and vocational needs.
• Enters and monitors data in electronic systems for job postings, candidate file searches, and program reporting.
• Assists, directs, and counsels business customers on the multitude of DWS coordinated business services, training grants, and resources.
• Provides on-site visits to businesses to understand employer needs, operations, and job openings.
• Organizes and participates in community events designed to connect business needs and job seekers and advance DWS services to both.
• Works with Program Staff to ensure compliance with Department of Labor case management standards.
• Refers applicants to employers and follows up on the hiring process.
• Provides excellent customer service to internal and external customers.
• Provides employment services to people who may have significant barriers to employment.

Qualifications
PREFERENCES:
Preference may be given to those with case management experience.
Preference may be given to candidates with experience working in state and federal programs.
Preference may be given to candidates with customer service experience.
Preference may be given to candidates with experience building and maintaining relationships with community partners.
** Must have a valid driver's license.
KNOWLEDGE:

• Knowledge of state and federal statutes relative to employment and Agency programs.
• Knowledge of departmental policies, customer service standards, and inter-agency protocols.
• Knowledge of labor market information for the State of Wyoming and the skill to obtain current employment and job resource information using various multimedia resources, particularly Internet services.
• Knowledge of administering and interpreting interest, skills, and proficiency tools, and assessing employment issues and limitations.
• Knowledge of case management practices to determine needs, create reasonable plans, and follow clients through successful program completion.
• Skills in public speaking, oral, written, and electronic communication, and record-keeping.
• Skills in establishing rapport with partner services and respecting established protocol with government agencies and their staff.
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to actively listen to others in order to foster a positive exchange of information.

MINIMUM QUALIFICATIONS:
Education:

Bachelor's Degree (typically in Business or Human Services)
Experience:

0-1 year of progressive work experience (typically in Business or Human Services)


OR

Education & Experience Substitution:

3-4 years of progressive work experience (typically in Business or Human Services)


Certificates, Licenses, Registrations:

None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:

• Travel is required.

NOTES:

• FLSA: Non-Exempt
• The offer of employment is contingent on the completion of a successful background check.
• The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• Former State of Wyoming Employees rehired within 31 days of their previous employment with the State will be required to repay any Sick and Annual leave payouts.

Supplemental Information
053-Department of Workforce Services - LWC - Northwest Region - Riverton Office

Click to view the State of Wyoming Classification and Pay Structure.

Click to view the State of Wyoming Total Compensation Calculator.
URL:


The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation:

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax .
Click here for detailed information or you can watch this short video to learn about our benefit package!.
01


(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associate's Degree
• Associate's Degree and additional coursework
• Bachelor's Degree
• Bachelor's Degree and additional coursework
• Master's Degree
• Master's Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02


(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03


(EHEM07) How many years of relevant work experience or transferable skills do you have related to the job description?

• No relevant experience, but willing to learn.
• Less than one (1) year of relevant experience.
• One (1) to less than two (2) years of relevant experience.
• Two (2) to less than three (3) years of relevant experience.
• Three (3) or more years of relevant experience.

04


(AA) Describe your relevant experience in the box below.
05


Do you have a valid driver's license?

• Yes
• No

06


Do you have experience with Microsoft & Google products?

• Yes
• No

07


Describe your experience with Microsoft & Google products
08


Do you have experience with client case management?

• Yes
• No

09


Describe your experience with client case management.
10


Do you have experience working in State and Federal programs?

• Yes
• No

11


Describe your experience working in State and Federal programs
12


Do you have experience in customer service?

• Yes
• No

13


Describe your experience in customer services.
14


Do you have experience in building and maintaining relationships with community partners?

• Yes
• No

15


Describe your experience in building and maintaining relationships with community partners.
16


Do you have experience utilizing labor market information?

• Yes
• No

17


Describe your experience utilizing labor market information.
18


Are you providing a cover letter?

• Yes
• No

19


(DWS) Former State of Wyoming employees rehired within 31 days of their previous employment with the State will be required to repay any Sick and Annual leave payouts.

• I am a former State of Wyoming employee and I have read and understand the above statement.
• I am not a former State of Wyoming employee.

20


(DWS) Please be advised that any offers of employment will be contingent upon the successful completion of a background check. I have read and understand the above statement.

• Yes
• No

21


(AA) Where did you hear about this opportunity?

• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce services
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• State Employee
• Friend or Acquaintance (Not State Employee)
• Other

22


(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.

• Yes
• No
• I am not a veteran

23


(AA) VETERAN'S PREFERENCE: PER STATUTE, CURRENT EMPLOYEES OF THE STATE OF WYOMING ARE NOT ELIGIBLE. YOU MUST HAVE RESIDED IN THE STATE OF WYOMING FOR ONE (1) YEAR OR MORE AT ANY TIME PRIOR TO SUBMITTING THIS APPLICATION. If you are a war veteran as defined in section 101, Title 38, United States Code or are a surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim any veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the above statutory requirements.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

24


(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at have read and understand the above statement.

• Yes
• No

Required Question