Restaurant Manager

Job Description

Job Description

30hop in Lee’s Summit, MO is looking for a new front-of-house Restaurant Manager to our team. We’re passionate about creating memorable guest experiences in a vibrant, upscale-casual environment.

We’re looking for hospitality professionals who take pride in delivering exceptional guest experiences and leading strong restaurant teams. This is a great opportunity for someone ready to grow their leadership career in a fast paced, high energy, full-service environment.

Candidates with experience in upscale casual or high-volume full-service restaurants are strongly preferred. This role is best suited for leaders experienced in hospitality driven dining environments.

If you’re passionate about service, leadership, and team culture, we’d love to connect with you.

Compensation: starting at $53,000 per year and up based on experience.

Schedule: Full-time exempt management position. Schedule includes evenings, weekends, and holidays based on business needs

Full-time staff BENEFITS: Available for all full-time employees who work 30 hours per week or more on average.

• Employee shift meals
• Paid Time Off: starting at 2 weeks (10 days) and goes up based on years of service
• Medical insurance options with Iowa Athletic Club covering 50% of premiums
• Dental and vision insurance options
• Paid parental leave
• 401(k) plan with discretionary employer match for eligible employees
  

Additional Team Perks

• 25% guest discount for you and up to 7 guests
• Employee Assistance Program with free counseling sessions
• Craft Concepts dining discounts across Iowa, Nebraska, Kansas City, and Missouri locations
• Employee appreciation events and staff celebrations

Primary Responsibilities

• Lead daily front of house operations and service execution
• Conduct pre-shift meetings and team coaching
• Train and develop FOH staff to maintain hospitality standards
• Support scheduling, floor leadership, and shift execution
• Monitor service quality, productivity, and guest satisfaction
• Step into operational roles as needed including hosting, bartending, serving, or expo
• Address guest concerns and create positive guest experiences
• Communicate maintenance or facility related concerns to leadership
• Ensure compliance with food safety, sanitation, and workplace safety standards
• Support additional operational responsibilities as assigned
  

Qualifications

• Minimum 2 years of restaurant or hospitality leadership experience
• Must be at least 21 years old
• Ability to obtain ServSafe certification within 30 days
• Strong communication, leadership, and organizational skills
• Comfortable working evenings, weekends, and holidays
• Ability to stand and move throughout shifts for extended periods
• Ability to lift up to 40 pounds

Skills and Competencies

• Team leadership and accountability
• Guest experience focused mindset
• Problem solving and conflict resolution
• Time management and multitasking
• Understanding of restaurant operations and service standards
  

*30hop is an Equal Employment Opportunity employer.