Health Information Specialist ! - Mountainview

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem—including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant is building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Position Highlights This is a Onsite Role in Las Cruces, NM Full Time: Monday‑Friday 8:00AM - 5:00PM Phone support Assist patient walk‑ins Handle incoming and outgoing faxes of medical records Release of Information processing Ability to work in a high‑volume environment Documenting information in multiple platforms using two computer monitors Proficient in Microsoft Office (including Word and Excel) Preferred Skills Knowledge of HIPAA and medical terminology Familiar with different EHR and billing systems Experience working with subpoenas We Offer Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full benefits: PTO, health, vision, dental insurance and 401(k) savings plan and tuition assistance Job Responsibilities Receive and process requests for patient health information in accordance with company and facility policies and procedures Maintain confidentiality and security with all privileged information Maintain working knowledge of company and facility software Adhere to the company’s and customer facilities code of conduct and policies Inform manager of work, site difficulties, and/or fluctuating volumes Assist with additional work duties or responsibilities as needed Consistent application of medical privacy regulations to guard against unauthorized disclosure Responsible for managing patient health records Responsible for safeguarding patient records and ensuring compliance with HIPAA standards Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record Ensure medical records are assembled in standard order and are accurate and complete Create digital images of paperwork to be stored in the electronic medical record Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately Answer inbound/outbound calls May assist with patient walk‑ins May assist with administrative duties such as handling faxes, opening mail, and data entry Must meet productivity expectations as outlined at specific site May schedule pick‑ups Other duties as assigned What You Will Bring To The Table High school diploma or GED Ability to commute between locations as needed Ability to work overtime during peak seasons when required Basic computer proficiency Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis Professional verbal and written communication skills in the English language Detail and quality oriented as it relates to accurate and compliant information for medical records Strong data entry skills Must be able to work with minimum supervision responding to changing priorities and role needs Ability to organize and manage multiple tasks Ability to respond to requests in a fast‑paced environment Bonus Points If Experience in a healthcare environment Previous production/metric‑based work experience In‑person customer service experience Ability to build relationships with on‑site clients and customers Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders Equal Employment Opportunity Datavant is committed to a work environment free from discrimination. We are proud to be an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Job Eligibility and Health Requirements This job is not eligible for employment sponsorship. Many of our clients require post‑offer health screenings and proof of vaccinations such as the flu shot, Tdap, COVID‑19, etc. Exemptions may be available on the basis of disability, medical contraindications, pregnancy or pregnancy‑related medical conditions, and/or religion. Application Process and Accommodations At the end of the application, you will find a set of voluntary demographic questions. Responding is optional and will not affect your application or hiring process. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the ‘Interview Accommodation Request’ category. Privacy Notice For more information about how we collect and use your data, please review our privacy policy. #J-18808-Ljbffr Datavant2