Security Site Supervisor

Account ManagerHarvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.Our Account Managers support Harvard Protection in our goal of providing best in class security and life safety services. Our Managers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead. Site Account Managers are responsible for the day-to-day leadership and management of the single customer account(s) they are assigned.Essential Duties and ResponsibilitiesA true Leadership and Difference making positionEnsure quality services are provided to meet customer expectations and contract requirements by regularly managing, directing, inspecting, training, coaching, mentoring, and leading security personnel assigned to the facility/buildingPerform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staffMonitor and develop staff performance to include supervision, performance evaluations, disciplinary matters, training, scheduling, callouts, and assigning workMaintain up to date and accurate timekeeping systems and records for staffProvide recommendations for positive and negative personnel actions for those staff members under his/her direct supervisionProvide immediate response to emergencies and issues that ariseFollow and coordinate established emergency response, action planning and proceduresMaintain 24 / 7 availability and to the customer account(s) assignedOversee the Business Continuity Program, while working in collaboration with all teams to ensure support of business continuity requirements for the company and customer account(s)Management of compliance and regulatory mattersInitiate preliminary investigations into incidentsPrepare reports on accidents, incidents, and suspicious activities, as requiredPrepare required weekly, bi-weekly and monthly manager reportsFacilitate training as required per the contractual agreement; to include CPR/First Aid/AED, additional state, local certificationsFacilitate any required maintenance of vehiclesAssist to lead in the procurement process and maintenance of uniforms and equipmentMaintain professional working relationships with local, state, and federal law enforcement agenciesThe essential duties and responsibilities may differ by customer location assignedKnowledge and Skill RequirementsState or municipality mandated security officer licensesCandidates should possess some of the following verifiable experiences; Advanced education degreeCriminal Justice degree or law enforcement related degree3-5 years civilian law enforcement, or private or corporate security experience or military experience with a favorable dischargeMust have a security guard license or be able to obtain one within an acceptable periodStrong interpersonal communication skillsExcellent time management skills and the ability to prioritize and problem solveGood computer skills including Microsoft OfficeAdditional knowledge within a computerized scheduling operating system is helpfulCompensationHarvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local lawsSalary & Wage DetailsUSD $21.00/Hr.ScheduleMon to Wed 3p-11p, Fri & Sat 11p-7a