Teller I Part Time 30 Hour Preferred Language Hindi (Richmond Hills)

Work Location Richmond Hill, New York, United States of America Hours 30 hours per week Pay Details $23.00 - $29.50 USD per hour Line of Business Personal & Commercial Banking Job Summary The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency. The role also includes educating customers on TD's products and services or referring them to a partner for specialized solutions. Responsibilities Execute TD's Brand promise by consistently delivering appropriate behaviors for a Legendary Customer experience in the Store. Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently. Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and making night deposits with a high level of accuracy. Respond to and resolve customer inquiries and concerns using standard procedures and escalating to management as needed. Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately. Understand customer preferences and educate customers on self‑service/digital options that meet their needs. Act as an advocate for the customer by conducting needs‑based conversations; offering financial & digital solutions, or referring the customer to an appropriate partner. Make sound decisions and provide timely problem resolution, escalating more difficult issues to management. Ensure compliance with operational activities in accordance with company guidelines and regulations such as the Bank Secrecy Act and Patriot Act to minimize risk. Verify customers' identities by following customer authentication policies & procedures. Balance cash drawers, ATMs, and Teller Cash Dispensers/Recyclers as necessary. Adhere to safe deposit box procedures/operations and guidelines. Manage cash drawers and vaults, maintain appropriate cash limits, and secure cash at all times. Ensure confidential customer information is securely stored throughout the day. Follow dual control procedures and all security and audit measures to minimize potential loss. Utilize bank tools and processes to detect, address and prevent fraud. Complete all required in‑classroom and online training by established due dates. Qualifications High school diploma or GED. Six months of work‑related experience preferred (or equivalent demonstrated through volunteering, education, or military experience). Ability to work during operating hours, including weekends, evenings, and holidays as scheduled. Customer service skills preferred. Strong organizational skills. Detail‑oriented and able to function in a fast‑paced, changing environment. Excellent communication skills with the ability to be concise, clear, and consistent. Physical Requirements Most tasks are sedentary and performed while sitting. Occasional lifting or carrying up to 25 lbs. Standing, walking, and moving safely in confined spaces may be required. Frequent concentration and use of standard office equipment. EEO & Accommodation Statement TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io. #J-18808-Ljbffr TD Bank, N.A.