General Manager - IPV

General Manager - IPV

Indian Palms Vacation Club - CA

Overview

Salary Range $70,304.00 - $72,000.00 Salary Position Type Full Time Job Shift 1st Shift

Description

Grand Pacific Resort Management (GPRM) is a Southern California rooted company with a world-class culture and exciting growth plans. Inspired by the understanding that the aim of life is to enrich lives; GPRM was created to help families invest invaluable time away together. Join and grow with us as we strive to make vacation dreams a reality.

GPRM is searching for leadership talent to add a General Manager to our team.

As General Manager, you will be responsible for effectively leading and managing all aspects of the resort operation and for delivering results that contribute to the vision and overall success of Grand Pacific Resort Management.

Reports To: Regional Director or Vice President of Resort Operations

Purpose: Responsible for providing exceptional resort oversight:

• Deliver consistent quality resort management with a focus on maximizing financial performance and service culture.
• Mentorship of resort Associates.
• Liaison between Associates, Board of Directors, Owners/Guests and Management Company.
• Actively participate in the growth of GPRM.

Essential Functions:

• Associate Engagement & Empowerment
• Retention and Recognition
• Development
• Engagement
• Operational Excellence
• Financial (Budgets & Labor)
• Safety
• Board of Directors and Homeowners Association
• New Business Development
• Special Projects

Qualifications

Specific Job Knowledge, Skills and Abilities:

• Ability to diffuse difficult customer situations and adapt to individual circumstances or needs.
• Advanced knowledge of the Timeshare industry and leadership.
• Dynamic team player who can think creatively, manage innovation and effectively challenge existing practices.
• Dedicated to contribute to an energetic team with a laser focus on the GPRM Core Purpose and Values.
• Ability to provide timely, direct complete and actionable feedback to others.
• Demonstrated ability to influence all levels of the organization with their presence and business acumen.
• Excellent oral, written, presentation and public speaking skills. Possess strong financial literacy and analysis capabilities.
• Participate in the development of short and long-term financial and operational goals.
• Ability to assess/evaluate Associates' performance in a consistent manner.
• Ensure that Owner/Guest/Associate satisfaction is consistently obtained and maintained.
• Advanced knowledge of the key principles and practices within all GPRM disciplines, including practical knowledge for management of Associates and dealing with complex problems.
• Strong organization and project management skills.

Education/Formal Training/Experience:

• Bachelor Degree or higher in Hospitality Management, Business Administration, or related major preferred.
• 3-5 years proven successful experience in Hospitality industry required. Resort General Manager responsibility experience preferred.

Physical Demands:

• Work tasks are performed indoors and outdoors at resort locations. Temperature will vary depending on location.
• Occasionally required to climb, balance stoop, kneel, crouch or crawl.
• Frequently required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Environment:

• The noise level in the work environment is usually moderate
• Due to the nature of the Resort Hospitality industry, Associates may be required to work varying schedules to reflect the business needs. In addition, attendance at all scheduled meetings, training and seminars is necessary.
• Travel may be required.