Restaurant General Manager

Job Description

Job Description

About the Job:

As the Restaurant General Manager , you’ll lead a dynamic team, handpicking and training top talent to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard others aspire to. You'll oversee team recruitment and training, guiding your staff toward promotions and empowering them to build successful careers. By cultivating top performers, you’ll foster a vibrant, optimistic, and rewarding culture. Your success will be reflected in your team's achievements. RGMs work a 50-hour week—40 hours at regular pay and 10 hours at time and a half—providing a balanced and rewarding work experience.

The Day-to-Day :

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentor Assistant Managers, Shift Leaders, and Team Member Trainers, and oversee the execution of all training and development initiatives.
• Recognize and reward outstanding performance regularly while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, resolving any issues swiftly to ensure a positive experience.
• Strategically schedule staff to optimize service, coach the management team on CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze financial performance, manage the restaurant’s budget, and develop strategies to maximize profitability without compromising customer experience.
• Stay informed about competitors and aim to exceed their standards in all areas, including digital presence and loyalty programs.

Is This You?

• 5+ years of experience in restaurant or retail management with a strong track record in people leadership.
• Proven ability to drive performance improvements through P&L analysis.
• Proficient in digital tools and platforms.
• Exceptional communication skills—written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• A champion of Taco Bell’s culture and values, with a focus on equity, inclusion, and belonging.
• Experienced in recognizing and motivating teams, with a strong track record in people development.
• Skilled at recruiting top talent and effectively training both high and underperforming employees.
• Adaptable to change and experienced in supporting change management.
• Committed to corporate policies and Occupational Health and Food Safety standards.
• Comfortable reading, writing, and speaking in English.

Work Hard, Play Hard:

• Competitive pay
• Bonus potential
• Vacation benefits
• Medical benefits
• Discounts, swag, and… honestly, too many great benefits to name
• Pay Rate: $23.00 per hour - $25.00 per hour