Teller

Teller Position

Expree Credit Union is looking for a qualified full-time Teller. At Expree, we know that our employees are our most valuable asset and that, together, we have the ability to make a difference in the lives of our members and our organization. Expree Credit Union is committed to providing hand-crafted solutions with high-quality financial products and services.

In the role of the full-time Teller, you will provide member satisfaction and retention by building relationships, promoting products and services, and ensuring compliance with all policies, procedures, and regulations.

Responsibilities:

• Greet and welcome members to the credit union in a courteous, professional, and timely manner
• Provide prompt, accurate, and efficient member transactions
• Receive share draft/checks and cash for deposit to accounts; verify amounts, examine share draft/checks for proper endorsement, and enter deposits into records
• Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
• Assist with mail or email transactions, when available.
• Maintain an up-to-date comprehensive knowledge of all credit union products and services that are handled or promoted by tellers
• Maintain an up-to-date and comprehensive knowledge of all related policies, rules, and regulations for the teller area including robbery procedures
• Place holds on accounts for uncollected funds.
• Balance the cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.
• Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
• Answer phone calls and transfer accordingly
• Other duties as required.

Qualifications:

• High School Diploma or GED required
• At least 1 year of Teller/Cash Handling experience
• General knowledge of credit union or banking practices
• Trustworthiness and the ability to act with integrity

Skills:

• Excellent written and verbal communication skills
• Excellent analytical and math skills
• High attention to detail and accuracy
• Ability to deal with difficult members and difficult situations in a very professional manner
• Maintain confidential and sensitive information
• Strong computer and keyboarding skills, including data entry, transaction processing, or recordkeeping
• Customer service experience involving direct interaction with the public
• Strong ability to communicate and collaborate with team members

Those who are bi-lingual in Spanish/English are encouraged to apply.