Beverage Server - Casino Service Bar

Job Description

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site:

Job Description:

The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.  

Essential Duties and Responsibilities:  

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner.  Adhere to cash handling procedures. 

• Ensure guest satisfaction in assigned areas and other areas if necessary. 

• Adhere to state liquor laws and TIPS training guidelines. 

• Keep bar and service area clean, sanitary and organized at all times. 

• Adhere to beverage control procedures. 

• Adhere to all regulatory, departmental and company policies and procedures 

• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by  discretely notifying appropriate management of concerns and observations 

• Promote positive guest and team member relations 

• Adhere to property's Beverage Icon standards and expectations.  Beverage Icon is a notification system for guests requesting beverage service. 

QUALIFICATIONS  

• High school diploma or general education degree (GED) is required as well as certificate in Mixology. 

• I.P.S. certification and Sanitation certification is preferred. 

• Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities. 

• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience 

SKILLS  

• Strong leadership and interpersonal skills  

• Excellent interpersonal, oral and written communication skills. 

• Meticulous, organized and accurate 

• Extreme confidentiality. 

• Familiarity with a variety of computer systems and applications. 

• Be flexible to work varying shifts and time schedules as needed. 

• Communicate effectively with all levels of employees and guests. 

• Manage multiple details and tasks concurrently in a changing environment. 

• Able to work effectively in a team environment. 

• Analyze and think about how possible solutions impact on the entire operation 

PHYSICAL DEMANDS  

• Ability to stand and sit for extended periods of time. 

• Ability to walk distances. 

• Ability to lift 30 to 40 lbs. 

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. 

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.