Dispatcher

Job Description

Job Description

About the Role

We are looking for a problem-solving and highly organized dispatcher to join our team. You're a multitasker, acting as the first point of contact for customer requests, while also arranging the scheduling, reporting, and communication for service calls. You’ll communicate with field teams and customers using messaging apps, email, and telephones. The ideal candidate has basic computer skills and is comfortable preparing daily work orders and schedules for the field team.

We are seeking individuals who possess enthusiasm, proactiveness, drive, organizational skills, and a customer-focused approach with excellent communication skills. If you thrive in a fast-paced, competitive environment and are motivated to boost your income, we are excited to hear from you.

Location: Bloomington, CA

Schedule: Sunday -Friday, 10:00 PM - 6:30 AM

Responsibilities

What You’ll Be Responsible For

• Dispatch and manage 20–50+ trucks (local and regional lanes)
• Ensure every truck has a daily plan (no sitting trucks)
• Build efficient routes and maximize loads per driver
• Secure and manage freight using load boards and broker relationships
• Handle real-time issues (delays, breakdowns, missed appointments)
• Communicate with drivers, brokers, and customers
• Monitor profitability per load and per truck
• Maintain accurate dispatch records and systems
• Coordinate after-hours planning and next-day coverage

Qualifications

Requirements

• 3+ years of trucking dispatch experience (required)
• Experience managing multiple drivers at once
• Strong understanding of load boards (DAT, Truckstop, etc.)
• Ability to think fast and make decisions under pressure
• Strong communication and organizational skills
• Knowledge of Southern California lanes preferred
• Experience with TMS systems (PCS preferred) 
• Ability to communicate both orally and in writing with a wide range of people
• Bilingual English/Spanish is highly preferred
• Ability to work under pressure and meet deadlines
• Ability to maintain good working relationships with co-workers and management
• Experience with TMS systems (PCS preferred), Prior experience in the role of Dispatcher
• Flexibility to Dispatch for all drivers' Operations as needed
• Ability to actively and effectively act as a dispatch team member in a professional manner and in the spirit of TEAM success