Remote Level 2 Support Specialist — Complex Issues Resolver
Harris Computer
- Remote job
Harris Computer, through its division SilverBlaze, is seeking a Level 2 Support Specialist. This remote role requires candidates to troubleshoot and resolve client issues effectively while providing excellent customer support. The ideal candidate will have a Bachelor's degree in computer science and experience in technical support. The position offers comprehensive benefits, including medical coverage and vacation time, along with the opportunity for remote work. #J-18808-Ljbffr Harris Computer
$66k - $80k
Allied Tech is looking for a Customer Support Specialist for the Night Shift to provide... ...ticketing systems. The role includes resolving complex issues, guiding users, and documenting solutions... ...or help desk roles. This fully remote position offers a salary range of $6...Remote jobNight shift$55k - $65k
Harris Computer is seeking a Level 2 Support Specialist who can effectively resolve complex client issues and deliver excellent customer service. This remote position allows for candidates from the US and Canada, and it requires a candidate with strong problem-solving...Remote jobLevel 2- Keyfactor is looking for a Technical Support Engineer to resolve complex issues and ensure customer satisfaction. This role requires excellent customer communication skills and strong technical judgment to manage incidents effectively. You will own support cases, construct...Remote job
$17.36 - $28.84 per hour
...for a Junior User Support Specialist for the Service Desk (SD) Remote Services Admin (... ...technical issues related to hardware... ...issues to higher-level support teams (Tier 2 or higher). Install... ...to diagnose and resolve technical... ...skills to explain complex technical issues...Remote jobLevel 2Currently hiring$50k - $55k
Help Desk Support Level I - Onsite (Cedar Park, TX) Pay... ...based, it delivers remote IT support to small... ...clients, troubleshooting issues and providing high-... ..., diagnose, and resolve issues promptly. Communicate... ...issues. Escalate complex problems to Level 2 or senior support...Remote workLevel 2Full timeWork at office- ...Service Provider supporting small to mid sized... ...hiring an IT Support Specialist Level 2 to handle... .... Diagnose and resolve network and connectivity issues involving DNS, DHCP... ...refreshes. Use remote tools to resolve issues... ...ability to troubleshoot complex technical issues...Remote workLevel 2Work at office
$43k - $72k
...government clients in support of critical... ...27001:2022; CMMC Level 2 certified; and appraised... ...(VTC) Support Specialist to join our team... ...Clearance Non-remote (relocation... ...for VTC sessions, resolving issues promptly. Troubleshoot... ...in resolving complex problems....Remote workLevel 2Hourly payContract workTemporary workWork experience placementRelocation package- ...Technical and Desktop Support will perform the... ...Provide onsite Level 2 support for desktops... ...and issue resolution. Perform... ..., and vendors) to resolve cross-functional issues... ...escalation point for complex technical issues.... ...effectively with remote teams. High school...Remote workLevel 2Work at officeLocal area
- ...at 4:00 AM Helpdesk Support Specialist - Level 2 At Senior Star,technology... ...technical support issues while helping... ...& Technical Support Resolve escalated help desk tickets... ...with VPN connectivity, remote access troubleshooting... ...Escalate complex issues appropriately...Remote workLevel 2Local areaFlexible hours
- ...Technology Support Specialist II Print ( Apply... ...maintain high levels of customer... ...Level 1 and Level 2 technology support... ...and escalating issues to the right... ...office and remote office locations... ...to diagnose and resolve end user technical... .... Escalate complex issues to...Remote workLevel 2Live inWork at officeTrial periodFlexible hours
$29 - $32 per hour
...The Senior Desktop Support Specialist, under the... ...serves as a senior-level technical resource... ...level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop... ...second-tier contact to resolve user issues, escalating... ..., and remote/on-site troubleshooting...Remote workLevel 2Hourly payFull timeWork at officeLocal areaNight shiftAfternoon shiftEarly shift$68k - $120.5k
...the customer for Epic support. Works on complex analytical and integrated issues to resolve end user issues. Supports... ...department Service Levels. Thinks beyond scope of... ...escape issues to level 2 Epic analyst. Ability... ...Nursing, Ancillaries and Remote Sites). Experience working...Remote workLevel 2Full timeWork at office- ...Tech Support Specialist (IT Helpdesk, SaaS Support, Zendesk/Jira) – Remote | U.S. Hours Position Type: Full-Time,... ...This role is focused on resolving Level 1 and Level 2 technical issues, managing support tickets... ...solutions, and escalating complex cases to engineering or...Remote workLevel 2Full time
$29.48 - $44.07 per hour
...Service Team to resolve customer... ...OCIO's service level performance (... ...professional attitude 2) Answer... ...technical support to customers.... ...lead on complex projects. Identify... ...to escalate issues & request... ...vendors, technical specialists) to resolve... ..., including remote access...Remote workLevel 2Hourly payWeekend work- ...an SAP BRIM -IT Support Specialist to work in the Middletown... ...with at least 2 days on-site and possibly 3 days remote. As an SAP BRIM-... ...stability, resolves incidents, and supports... ...Provide Level 1 and Level 2 support... ...checks. Escalate complex issues to technical teams...Remote workLevel 2Permanent employmentFull timeContract workWork from homeFlexible hours
- The IT Support Specialist - Level 2 is responsible for providing advanced technical... ..., networking, and system issues. This role handles... ...issues. Troubleshoot and resolve complex issues related to operating... ..., Jamf). Proficient with remote support tools and systems....Remote workLevel 2
- ...OVERVIEW This IT Support Specialist will be based in Boca... ...position will provide level 2 and 3 technical support... ...in person and remotely. Close Help Desk tickets... ...Troubleshoot all client issues, connectivity,... ...infrastructure issues and resolve complex problems Ability to...Remote workLevel 2For contractorsWork experience placementWork at officeLocal area
- ...plan , build and support rock-solid technology... ...Services, Remote Network Monitoring... ...Providing first level technical support... ...relating to technical issues involving... ...Proper escalation of complex issues to Level 2 or Level 3 Consultants... ...CCNA. Able to resolve clients’...Remote workLevel 2
- ...providing help desk support, computer... ...is the journey-level classification for... ...responsibility for more complex technology-... ...trends or open issues. Install, configure... ...department's remote appearance system... ...that can be resolved in 15 minutes or... ...scanners Level 2 help desk support...Remote workLevel 2Full timeWork experience placementWork at officeLocal areaImmediate startMonday to FridayShift workNight shiftWeekend work
$52k - $88k
...government clients in support of critical... ...27001:2022; CMMC Level 2 certified; and appraised... ...Cabling Support Specialist to join our team... .... Non-remote (relocation incentive... ...and software issues within the technical... ...who thrives in resolving complex problems. Strong...Remote workLevel 2Hourly payContract workTemporary workWork experience placementWork at officeRelocation package$28 - $30 per hour
...and customer-oriented Level 1/2 IT Support Specialist to join our growing... ...technical issues, and assist with the... ...issues. Diagnose and resolve technical problems involving... ...unresolved or complex issues to higher-level... ...accurate records. Support remote and on-site users...Remote workLevel 2Hourly payContract workWork at office- ...Job Title: Tech Support Specialist Position Type: Full-Time, Remote Working Hours: U.S. client business... ..., software, or SaaS issues, resolving tickets, and escalating complex cases to higher-tier teams... ...ServiceNow. Diagnose and resolve Level 1/Level 2 technical issues (...Remote workLevel 2Full timeShift workWeekend work
$70k - $90k
...Opportunity We're seeking a Level 2 IT Support Technician who is ready... ...client base, solving complex problems, implementing solutions... ...CA (In-office with both remote support and client site... ...: Troubleshoot and resolve escalated technical issues that require your advanced...Remote workLevel 2Work at office- ...delivering advanced user support and administering Microsoft... ...be required as well as remotely supporting other offices.... ...the escalation point for Level 1 tickets, resolving complex technical issues while maintaining SLA targets... ..., with at least 2 years in a senior or escalation...Remote workLevel 2Work at office
- ...provide 24/7 support to help organisations... ...IT Support Specialist are: Deliver... ...service levels, meeting end-... ...application issues. Install, configure... ..., and resolve problems related... ...Level 2 support for... ...team to resolve complex IT issues and... ...field users or remote offices using...Remote workLevel 2Full timeWork experience placementWork at officeLocal areaWorldwideMonday to Friday
$42.5k - $57.5k
...As an on-site IT Support Specialist, you will be a core... ...Service Desk Provide Level 1/2 technical support... .... Diagnose and resolve hardware and software issues for both PC and... ...users, on‑site and remotely. Administer Microsoft... ...troubleshooting complex technical issues....Remote workLevel 2Work at officeLocal areaWorldwide- ...Computer is looking for a Level 2 Support Specialist who excels in problem-solving... ...and customer service. This remote position includes a... .... Responsibilities involve resolving client inquiries via inbound... ...and diagnosing application issues. The ideal candidate will have...Remote jobLevel 2
$26.95 - $36.47 per hour
...Technology/System Support Specialist Date Posted:... ...hardware and software issues with workstations,... ...control. 2. Provide daily service... ...request assignments to resolve incidents in a... ...Administrators. 5. Provide level 1 and level 2... ...diagnostics, remote management and end...Remote workLevel 2Full time- ...Cincinnati, OH. In this hands-on role, you will provide Level 2 technical support, resolve user issues, and manage hardware/software for end-user devices. Your familiarity with Active Directory, SCCM, and remote support tools will be essential for success. The position...Remote workLevel 2
- Harris Computer is seeking a Level 2 Support Specialist who excels at problem-solving and delivering effective customer service. This remote position requires candidates to work independently, handling complex issues and client inquiries via phone, web, and email. Applicants...Remote jobLevel 2
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