Customer Service Representative

Our client, a healthcare services provider, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the support team ensuring seamless communication and assistance for patients, caregivers, and healthcare providers. The ideal candidate will demonstrate excellent interpersonal skills, problem-solving abilities, and a commitment to providing outstanding customer service, which will align successfully in the organization. Job Title: Customer Service Representative Location: Louisville, KY-HYBRID Duration: 6+ months with highly possible (Extension / Conversion) What's the Job? Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers. Provide appropriate customer service and an effortless experience to the caller. Provide accurate information to the caller. Process refills and schedule shipments for patients or providers. Resolve the callers' needs and provide appropriate follow-up and next steps. What's Needed? Previous call center experience preferred. Previous healthcare experience desired. Excellent interpersonal communication skills. Strong problem-solving skills. Proficient with Microsoft Office and able to type 35+ WPM. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality, and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. #J-18808-Ljbffr