Patient Care Coordinator

Job Description

Job Description

Patient Care Coordinator

Patient Care Coordinator Job Opening in  at College Park PT

This Patient Care Coordinator job opening in Overland Park, KS at College Park PT is ideal for someone who thrives on organization, communication, and keeping a clinic running smoothly. If you enjoy being the connector between patients, providers, and systems—and want your work to directly affect care quality and efficiency—this role is essential.

The person who thrives here is warm, organized, quick on systems, and genuinely good with people.  No medical or healthcare background is needed.  What matters most is a heart to serve others—demonstrated through hospitality, urgency, reliability, personal accountability, and a commitment to making every patient feel welcome and valued.

As a Patient Care Coordinator at College Park Physical Therapy, you’ll manage the flow of patients through the clinic, support providers with scheduling and administrative coordination, and help ensure every patient interaction is efficient, professional, and positive. Your work plays a direct role in patient satisfaction, timely care, and overall clinic performance.

What sets us apart:

• Patient experience and efficiency are top priorities.
• Structured systems that support smooth clinic operations.
• Collaborative, team-oriented environment.
• Clear expectations and accountability.
• Opportunity to grow within a healthcare setting.

You’ll be trusted with sensitive information, complex scheduling needs, and real-time problem solving—making this role central to the success of the clinic.

If you’re organized, dependable, and confident managing multiple priorities, this is a role where your skills will be recognized.  

Qualifications:

• High school diploma or equivalent required; College coursework preferred.
• Eligibility to work in the United States.
  Full Time or Parttime - Monday thru Friday.
• Exceptional communication skills—professional, friendly, and effective in person, over the phone, and in writing.
• Strong desire to learn, grow, and continuously improve.
• Dependable, organized, and able to thrive in a fast-paced environment.
• Positive attitude with a heart for hospitality and service.
• Ability to multitask, prioritize, and maintain attention to detail.
• Committed to delivering an outstanding patient experience and representing our culture of excellence and care for others.

Responsibilities:

• Coordinate and schedule patient appointments to support efficient clinic flow.
• Verify insurance information and assist with billing-related processes.
• Serve as a point of contact between patients, providers, and our billing team.
• Maintain and manage confidential patient records.
• Oversee patient check-in and check-out processes.
• Collect patient responsibility for balances due.

Skills:

• Strong organizational and multitasking abilities.
• Clear, professional written and verbal communication.
• Familiarity with electronic health records and medical office systems.
• Problem-solving skills and ability to stay calm under pressure.
• Patient-focused, professional demeanor.
• Comfortable and proficient with computers, office technology, and software systems; able to quickly learn and effectively utilize new. programs, platforms, and digital tools.