Training Specialist

Duration- 1 Year (Potential Yearly Extension) Shift/Hours- 1st Shift - Monday - Friday (7:30AM - 4:30PM) SUMMARY The primary focus of this role is day-to-day LMS transactions and training requests. You will be responsible to monitor help desk inbox, respond to questions, process LMS transactions (training assignments, rosters, certifications, external training, training plan changes), attend daily team touchpoint. Note: There will be intensive training, hands‑on learning, understanding LMS processes, and learning business/customer needs. So, the work breakdown after training will be 75–80% transaction processing, 15–20% meetings, ~5% project work. Essential Duties and Responsibilities Processes transactions in the Learning Management System per company training programs. Project implementation experience may be required for initial plan design and existing plan enhancements. Able to execute testing and provide feedback on system changes. Relies on extensive experience and judgment to plan and accomplish goals. Delivers of training at a level which requires facilitation of group process in diverse settings. Design learning interventions to meet defined needs. Works with management to define organizational objectives and assist in the designing of courses to meet those business needs. Required skills Strong communication and customer service skills (white‑glove support for leadership when needed). Experience processing transactions in an LMS, document management, or change management system (SmartSolve experience preferred but not required). Proactive communication and collaboration with team and stakeholders. Best personality traits: Proactive, positive, collaborative, goal‑oriented, comfortable asking questions. Preferred skills Experience creating or updating training materials or documents. Instructional, teaching, training, or team leadership experience. Microsoft Office proficiency (Excel, Word, PowerPoint); SharePoint, Power BI, Power Automate are a plus. Technical Requirements Qualifications Bachelor’s degree preferred (science, education, or equivalent experience). #J-18808-Ljbffr