Direct Support Professional

Job Description

Job Description

  CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

Copy and paste the link below to watch and learn more about our Direct Support Professional position:  

• Day Program Location: New Britain, CT
• Schedule: Monday to Friday (No Weekends)
• Shift: 8:00am to 4:30pm

We're Hiring: Direct Support Professional (DSP) – No Experience Required!

We are looking for a caring and reliable  Direct Support Professional (DSP)  to join our Day Program team, where you will support adults with intellectual and developmental disabilities and help them build independence, engage in the community, and enjoy meaningful daily activities.

• Help adults with disabilities with daily needs such as eating, grooming, using the restroom, and moving safely throughout the program. 
• Teach and support skills like communication, social interaction, and daily living by modeling positive behaviors, encouraging participation, and guiding individuals through everyday tasks. 
• Lead and join group and one‑on‑one activities—such as arts and crafts, games, music, exercise, and life‑skills lessons—to promote learning, confidence, and fun.
• Support participants during community outings, volunteer opportunities, and recreational activities.
• Drive the company van to safely transport participants to outings like bowling, parks, museums, and other community events.
• Keep participants safe by following all health, behavior, and emergency procedures.
• Accurately document daily activities, progress, and any incidents.
• Attend required trainings and ongoing professional development to maintain skills and certifications.
• Follow all program policies, state regulations, and ethical standards.

What You’ll Need to be Successful:

• No experience? No problem! We provide all the training you need.
• Comfortable working with adults with disabilities. 
• Willingness to learn new skills, follow guidance, and take part in ongoing training.
• Ability to assist with personal care and physical support as needed. 
• Must have a valid Real ID. 
• Must have a valid driver's license.

Bonus If You Have These Skills:

• Experience working with individuals with disabilities.
• Compassion, patience, and a genuine desire to help others. 
• Reliable, responsible, and able to work well as part of a team. 
• Strong communication, patience, and problem-solving skills. 
• Ability to stay calm, patient, and positive in a variety of situations. 

Why You'll Love This Job:

• You'll be a part of a mission-driven team that values your hard work and helps you grow.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• Opportunities for advancement—grow your career with us!

Take a glimpse into why CW might be the right place for you:

Explore Our Generous Benefits Package:

• Employer Sponsored Benefits Includes:
  • Insurance - Medical, Dental, Vision
  • Telemedicine
  • Retirement Plan & Match Options 
  • Disability Plans
  • Life Insurance – Accidental Death & Dismemberment and Group Term Life
  • Paid Holidays & Vacation
  • Sick & Personal Time
• Voluntary Benefits Offered Includes:
  • Hospital Indemnity, Accident, Critical Illness & Voluntary Life

Physical, Environmental, & Emotional Demands:

• You’ll be active throughout the day, which may include walking, standing, bending, lifting up to 25 lbs, and helping individuals with mobility needs.
• You may assist with personal care tasks such as hygiene, dressing, or feeding, depending on the needs of the individuals you support.
• Driving a company van is part of the job, so you’ll need to be comfortable behind the wheel and able to safely transport participants to activities and appointments.
• The environment can be lively and fast-paced, with group activities, outings, and occasional changes in routine.
• You’ll work both indoors and outdoors, including parks, community centers, and other public spaces. Weather conditions may vary.
• Emotionally, the role requires patience, empathy, and a positive attitude. You’ll be supporting individuals with varying abilities, behaviors, and communication styles.
• Some days may be challenging, but the rewards of building relationships and making a difference are deeply fulfilling.
• You’ll need to stay calm under pressure, be flexible with unexpected changes, and maintain a supportive and respectful approach at all times.
• Reasonable accommodations can be provided.

Remember, NO EXPERIENCE IS REQUIRED. If you’re looking for work that is meaningful and fulfilling - APPLY today!!

CW's Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs , without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

Company Overview: CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all. 

Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job‑related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Copy and paste the link below into your web browser to view the posters pertaining to:

• Notification of Employee Rights Under Federal Labor Laws posters: -rights-federal-contractors
• CW’s Self - Disclosure Form: &route=shorturl
• Please E-mail:  View email address on click.appcast.io to submit a request for accommodation with the application process.