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Operations Specialist

MAO CORP

Position duties and responsibilities:

  • Review export and import documents for accuracy
  • Prepare and present Letter of Credit Documents
  • Dispatch import and export loads and cargo pick-ups, confirm cargo delivered to carrier or cosignee
  • Track import and export shipments and advise customer of potential schedule changes if applicable for the client
  • Prepare export documents, file AES and Bill of Lading Instructions, file AMS/ISF/ACI if applicable, process entries prior to vessel and customs cut-offs.
  • Ensure timely distribution of transport documents and billing of freight
  • Negotiate rates with carriers, utilize MAO rate management systems to quote via our service contracts and provide quotes to customers
  • Problem solve with the Branch Manager when situations arise that can or do negatively effect our clients and their customers
  • Communicate with all parties in a transaction in a clear, concise, professional manner
  • Above all, provide outstanding, uncompromising customer service
Requirements
  • Knowledge of US Customs Regulations regarding US Exports and basic knowledge of imports
  • Country Requirements competence
  • Letter of Credit knowledge and experience preferred
  • Good transportation background, FCL, LCL, rating, routing, documentation
  • Ability to work in a fast paced demanding environment
  • Excellent verbal and written communication skills
  • Export experience minimum 2+ years
  • High school diploma, 2 or 4 year college degree beneficial

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 1 day ago
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