Communications Officer - Trainee (rotating shifts)

Job Description

Job Description

The Department of Public Safety is currently seeking a Communications Officer Trainee is the E911 Call Center. Our E911 center is the vital link for all Sheriff, Fire and EMS responses in Campbell County. This dedicated team is the lifeline to our community during any crisis they may face.

PLEASE NOTE: Applicants must be willing to work Shift Work, Holidays and Overtime.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

• Receives citizen complaints and dispatches appropriate personnel in response including fire, rescue, and law enforcement; 
• Receives and disseminates information via telephone, radio and computer system; 
• Uses Emergency Medical Dispatch protocol to classify Emergency Medical Services calls, provide patient advice, and relay pre-arrival instructions; 
• Accesses records and other information from a variety of sources including, but not limited to, teletype and computer terminals; 
• Maintains accurate logs of all events; 
• Conveys information to public concerning fire, rescue, and law enforcement; 
• Answers phones and handles requests for assistance; 
• Changes recording tapes; 
• Files appropriate records and written information; 
• Operates under periods of extreme stress; 

EDUCATION 

• Requires graduation from high school or completion of GED equivalent. 

EXPERIENCE 

• No previous experience required. 

*See attached job description for more information.