CFSS Program Manager

We are looking for a CFSS Program Manager to oversee daily program operations and help ensure services are delivered consistently, efficiently, and in compliance with organizational and regulatory standards in Saint Paul, Minnesota. This contract opportunity with potential for a permanent role is ideal for a leader who can guide staff, maintain strong documentation practices, and support high-quality client services through effective coordination across teams. The role follows a hybrid schedule with in-office work Monday through Wednesday and remote work on Thursday and Friday. Candidates who are bilingual in Hmong or Vietnamese are strongly preferred.Responsibilities:• Direct the day-to-day management of the CFSS program to maintain reliable service delivery and operational effectiveness.• Lead, coach, and support program staff while promoting accountability, quality standards, and a client-centered approach.• Monitor client service activities and review required records to confirm care is being provided appropriately and documented accurately.• Serve as a key point of coordination between the program and internal departments to improve communication and align service efforts.• Ensure program practices meet applicable regulatory requirements, internal policies, and quality expectations.• Conduct regular follow-up with staff and clients to address service concerns, resolve issues, and maintain continuity of care.• Track program performance, identify operational improvements, and recommend actions that strengthen service outcomes.• Utilize program platforms and Microsoft tools to manage documentation, reporting, and daily administrative activities.