Process Assistant

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customer-focused individuals who want to join our team as a Process this role you will lead and be responsible for engaging your team during their shifts to maintain the highest levels of safety quality attendance and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time to the right location.


Our Operations workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant: our vision and dedication to the customer.

Key job responsibilities
- Support mentor and motivate others
- Manage safety quality productivity and customer delivery promises
- Collaborate with all support teams including Safety Ops Integration Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds stand and walk during shifts lasting up to 12 hours and frequently push pull squat bend and reach as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts)
- Able to work 40 hours/week and overtime as required.

- 1 years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
- Work 40 hours/week and overtime as required
- Are 18 years of age or older
- 6 months of leadership experience in a retail distribution or similar environment

- Experience managing a team of 10 employees or 1 year of experience directly managing others
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Excellent customer service communication and interpersonal skills
- A Bachelors Degree in Engineering Operations Supply Chain/Logistics or a related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at ID Meridian - 24.00 - 25.50 USD hourly

Required Experience:

Junior IC

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