Scheduling Specialist

Job Description

Job Description

Support care before it even begins. As a Scheduling Specialist at Chapa-De Indian Health, you'll thoughtfully build and manage provider schedules, ensuring the right coverage is in place to deliver seamless access and exceptional care for every patient.

This role is perfect for someone who thrives on organization, anticipates needs before they arise, and takes pride in creating structure that directly support both providers and the patients we serve.

Hourly Pay: $24.55-28.35

Benefit Highlights:

• Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents.
• 17 days PTO per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked)
• Retirement Plan with 6% match

Duties:

• Create, manage, and adjust daily provider schedules for Medical and Behavioral Health teams in scheduling system.
• Monitor scheduling metrics and proactively communicate scheduling capacity, supply-demand variations, and coverage needs.
• Coordinate coverage for provider leave (PTO/CME), including scheduling locum providers and managing real-time sick call adjustments.
• Maintain scheduling protocols, templates, and dashboards while ensuring accuracy in group visits, meeting blocks, and provider availability.
• Serve as the key liaison between scheduling and operations to ensure alignment with staffing resources, public health trends, and patient access goals.

Qualifications:

• High School Diploma or GED equivalent.
• Demonstrated ability to manage multiple schedules, while following guidelines, policies and procedures.
• Experience with Microsoft Platform and ideally EMR.
• Current and in good standing: CDL, vehicle insurance and DMV report.

About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. Clinics located in Auburn, CA and Grass Valley, CA.

Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. We comply with California Department of Public Health Requirements. This may include, but not limited to, masking during flu season for employees who decline an annual flu vaccine. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473)