Client Partner

Location: Nashville, TN (Hybrid)

Employment Type

Full-Time/Permanent

Travel

25-40%

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ABOUT THE ROLE

Kanini Software Solutions is seeking a high-impact Client Partner to own strategic customer relationships, drive account growth, and serve as the trusted advisor for our enterprise clients. This role requires a strong consultant mindset, exceptional communication skills, and the ability to understand technology from a functional perspective. You will be the strategic bridge between client needs and Kanini's delivery teams — ensuring we solve real business problems with the right talent, the right solutions, and the right long-term strategy.

This is a relationship-driven, consultative role for someone who thrives in client-facing environments, understands how technology enables business outcomes, and can independently manage and grow accounts.

KEY RESPONSIBILITIES

• Build, nurture, and expand long-term relationships with key client stakeholders across business and technology teams
• Serve as the primary point of contact for all client communication, escalations, and strategic discussions
• Understand client business models, pain points, and priorities to proactively identify opportunities for value creation
• Conduct regular business reviews to ensure client satisfaction, alignment, and partnership growth
• Identify new opportunities for Kanini's services — including software engineering, data/AI, cloud, and managed services
• Develop account strategies, proposals, and presentations that articulate business value and ROI
• Partner with leadership to forecast revenue, track pipeline, and meet quarterly growth targets
• Understand client challenges from a functional and business perspective; translate them into actionable solution roadmaps
• Collaborate with Kanini's technical teams to shape proposals, solution architectures, and delivery plans
• Communicate complex technology concepts in simple, business-friendly language
• Stay current on industry trends, digital transformation initiatives, and emerging technologies relevant to client needs
• Champion best practices in communication, client management, and cross-functional collaboration

QUALIFICATIONS xhyhwjd

• Must be local resident within the Nashville, TN area
• 5+ years in account management, client partnership, or customer success roles within IT services or consulting
• Strong sales mentality with a track record of growing enterprise accounts
• Ability to understand technology from a functional perspective (software development, cloud, data/AI, digital transformation)
• Exceptional communication, presentation, and relationship-building skills
• Experience working with delivery teams, recruiting teams, and cross-functional stakeholders
• Strong problem-solving skills and the ability to operate independently with minimal supervision
• Comfortable managing multiple clients, priorities, and engagements simultaneously