Samsung Experience Consultant

Become a Part-Time Retail Sales Associate for Samsung Electronics America (SEA)! We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, be well organized and a self‑starter, and have both a passion for customer service and a knack for building relationships. Day-in-the-Life as a Retail Sales Associate Demonstrate, sell and promote Samsung products to customers in Best Buy Ensure that consumers have the latest and most relevant product information available when making a purchase decision Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing What's in it for you? Competitive, weekly pay Hourly pay: $17.50 Next‑day pay on‑demand with DailyPay Paid training completed online, at home via computer or mobile device Company provided tablet or phone Exciting work environment to showcase your customer service skills Share and learn with ongoing training and development Scheduled to work during high traffic times including weekends (required), weekdays and some holidays Job Description Core Competencies Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy. Key Responsibilities Drive sell‑out of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams Meet or exceed personal and store sales goals on a monthly basis Provide excellent customer and client service through interaction with both customers and Best Buy employees Ensure retail brand standards are met through merchandising, security, installation, and cleanliness Complete display resets upon request and during new product launches Complete daily reporting on sales performance and retail insights Performance Measurements Regular and prompt attendance Daily accurate reporting Customer/client satisfaction Qualifications High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience preferred Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem‑solving skills Impeccable integrity and commitment to customer satisfaction Ability to work independently and manage multiple priorities in a fast‑paced environment Availability to work evenings, weekends and high demand retail holidays Ability to maintain customer confidentiality 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. Location Madison, Wisconsin, United States #J-18808-Ljbffr