Restoration Water Mitigation Manager

Job Description

Job Description

Salary: $60,000.00 to $70,000.00 plus commission

Restoration Water Mitigation Manager - Knoxville

Apex Restoration DKI is a dynamic damage restoration company with core values of integrity, quality, empathy, and communication. Apex was born in 2007. Our industry is fast-moving and requires the ability to adapt to changing circumstances. This position requires mitigation and project management experience. Join the Apex family as a Mitigation Project Manager in Knoxville and join a winning team, advance your career, and grow individually.

Trust the Triangle apexdki.com.

If you have experience and Love Water Mitigation, This job is for you!

Mitigation Project Managers:

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  Report to the Branch Manager. Manage the Mitigation Superintendent, Lead Technician, and laborers, providing continuous training and direction to team members.
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  Manage mitigation activities for project roll-out, including creating work orders, scheduling jobs, requesting approvals from insurance adjustors, and scheduling start and completion dates.
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  Work with Team Coordinator to execute administrative tasks, schedule inspections, and manage collections.
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  Develop positive relationships with insurance agents, adjustors, customers, and vendors.
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  Oversee divisional restoration and mitigations operations to ensure operational effectiveness, customer satisfaction, and employee safety.
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  Ensure project personnel operate a safe job site per OSHA requirements and Apex policies and procedures.
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  Assume primary responsibility for profit and loss on assigned projects.

Accountabilities

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  Skilled in communication, organization, teamwork, accuracy, attention to detail, time management, conflict resolution, and cost management.
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  Actively practice leadership abilities in leading the mitigation team.
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  Lead the Mitigation team and manage multiple projects simultaneously.
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  Learn, implement, and maintain a thorough understanding of construction operations and procedures.
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  Be trained in and use PSA, XactAnalysis, Xactimate, and MICA Moisture Mapping.
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  Obtain Xactimate Level 1 certification.
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  Utilize server and cloud technology, including Xactimate, Microsoft Office, PSA project management/accounting, and document management.
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  Foster positive relationships with team members, clients, subcontractors, and vendors.
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  Utilize knowledge of budgeting, approving order requests from the Superintendent, and achieve profit margins.
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  Monitor performance data to anticipate, prevent, and solve problems.
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  Inspect job site to establish initial scope of work. Confirm scope with the insured and adjustor.
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  Field customer questions and lead team in problem resolution.
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  Ensure team completes weekly vehicle inspection.
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  Willing to work 48+ hours per week when needed.
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  Be on call during catastrophic events.
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  Other duties as assigned.

Qualifications

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  Project management experience, preferably in the restoration industry.
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  Mitigation experience.
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  Knowledge of insurance claim procedures, standards, and guidelines.
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  WRT certification in IICRC preferred.
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  Knowledge of budgeting jobs, approving order requests, and achieving profit margins.
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  Ability to lift 75 pounds and enter confined spaces and climb ladders.
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  Maintain a clean and professional appearance.
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  Valid drivers license and eligibility to work in the United States.
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  Pass a background check and drug screening.
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  No felony convictions.

Compensation

• Base salary of $60K to $70K/ year, Plus Commission
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  Health/Vision/Dental/Aflac.
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  Paid Time Off.
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  8 paid holidays.
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  Company vehicle and fuel card.
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  Company laptop and phone reimbursement.