Lead, Tech Portfolio Operations

Role Description

The Lead, Tech Portfolio Operations is responsible for building and running the operational management system for a large, complex, high-visibility technology portfolio. This role provides the governance discipline, financial transparency, execution visibility, portfolio analytics, enterprise reporting, and leadership insights needed to manage a multidimensional technology portfolio across business priorities, products, platforms, vendors, funding sources, and multi-year roadmaps.

You will partner across portfolio management, finance, product, engineering, delivery, architecture, vendor management, procurement, enterprise portfolio teams, and business stakeholders to ensure the portfolio is governed consistently, financially understood, operationally transparent, and positioned for effective leadership decision-making.

The ideal candidate is a seasoned portfolio operations leader with experience supporting Fortune 50-scale technology organizations and large investment portfolios of $350M+ across multiple initiatives, platforms, vendors, delivery teams, and strategic priorities. You must bring strong portfolio management depth, financial acumen, operational rigor, Jira Align expertise, executive communication skills, and the ability to turn fragmented portfolio information into clear insights, decisions, and actions.

Qualifications

• Bachelor's degree in Business, Technology, Finance, Operations, Information Systems, or a related field.
• 15+ years of experience in IT portfolio management, portfolio operations, PMO leadership, technology governance, technology finance, or strategic portfolio management.
• Experience leading large-scale technology portfolios ($350M+) across multiple products, platforms, initiatives, vendors, and multi-year roadmaps within complex enterprise environments.
• Proven experience managing portfolio governance, financial planning and forecasting, executive reporting, quarterly business reviews, risk and dependency management, and portfolio performance tracking.
• Strong financial management expertise, including budgets, forecasts, variance analysis, capitalization, vendor spend, investment planning, and financial reporting.
• Experience with vendor and contract management, including SOWs, renewals, spend oversight, commitments, and risk management.
• Hands-on experience with Jira Align, Jira, and portfolio reporting and analytics tools to support planning, execution visibility, roadmap management, and leadership decision-making.
• Experience developing executive dashboards, scorecards, portfolio analytics, operating reviews, decision packages, and actionable leadership insights.
• Strong analytical, communication, facilitation, and stakeholder management skills with the ability to synthesize complex operational, financial, and delivery data into clear recommendations.
• Proven ability to improve portfolio operating models, governance processes, reporting, data quality, and organizational maturity while driving accountability across cross-functional teams.

Requirements

• Lead enterprise portfolio operations across governance, financial management, execution visibility, enterprise reporting, contract tracking, portfolio health, data quality, operating cadence, and leadership decision support.
• Establish and manage the portfolio operating rhythm, including monthly portfolio reviews, quarterly business reviews, financial checkpoints, enterprise portfolio submissions, contract reviews, forecasting cycles, risk reviews, dependency reviews, and leadership readouts.
• Maintain a consolidated portfolio view across initiative status, financial performance, delivery health, milestone progress, roadmap movement, risks, issues, dependencies, contracts, vendors, decisions needed, and emerging trends.
• Partner with Finance to manage portfolio financial discipline, including budget, forecast, actuals, variance analysis, funding movement, labor and non-labor spend, capitalization, vendor spend, contract commitments, and financial risk.
• Own portfolio financial trend reporting, including month-over-month forecast movement, actuals trends, budget pressure, contract burn, vendor spend patterns, funding gaps, and emerging cost risks.
• Partner with enterprise portfolio teams to ensure portfolio submissions, financial updates, status reporting, governance artifacts, scorecards, and data quality expectations are accurate, complete, timely, and aligned to enterprise standards.
• Own the operational development of quarterly business review materials, integrating portfolio performance, financial trends, investment health, delivery status, contract trends, risk posture, dependencies, key decisions, and forward-looking actions.
• Develop and maintain executive-ready portfolio reporting, including dashboards, scorecards, health summaries, financial views, risk and dependency views, QBR materials, and leadership decision packages.
• Drive portfolio execution transparency by ensuring initiative status, milestones, delivery confidence, dependencies, risks, issues, and decisions are captured consistently and escalated appropriately.
• Partner with portfolio leads, product teams, engineering leaders, delivery teams, and finance partners to ensure portfolio data in Jira, Jira Align, financial systems, and related tools is accurate, current, and usable for leadership reporting.
• Use Jira Align, Jira, financial systems, dashboards, and analytics tools to create a reliable view of portfolio health, execution progress, roadmap alignment, dependencies, capacity signals, risks, and financial alignment.
• Support contract and vendor portfolio operations by tracking SOWs, renewals, vendor commitments, contract spend, burn rates, license or service obligations, expiration dates, and upcoming decision points.
• Identify operational gaps, reporting inconsistencies, data quality issues, financial variances, contract risks, governance breakdowns, or execution visibility gaps and drive corrective actions with accountable owners.
• Build repeatable portfolio operations standards, templates, operating procedures, dashboards, reporting routines, data quality checks, governance practices, and escalation paths that improve consistency and scalability.
• Improve portfolio management maturity by simplifying reporting, strengthening data quality, standardizing processes, improving tooling adoption, increasing automation, and creating more decision-ready insights for leaders.

Benefits

• Medical, dental and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.
• Many other opportunities.

Company Description

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.