Accounts Receivable Clerk

Accounting Representative

This position reports to the Accounting Manager but will work closely with the Accounting and Sales departments. This position is responsible for supporting the company's cash-flow cycle through accurate and timely billing, payment application, and customer account maintenance. The individual must be organized, self-driven, and comfortable working in a fast-paced environment with minimal supervision. Strong communication skills are essential for interacting with internal teams and customers regarding payment status and account discrepancies.

The ideal candidate shows a commitment to meeting deadlines, improving accuracy, building confidence in their role, accepting constructive feedback, and maintaining a high level of professionalism while ensuring that accounts receivable processes support the company's financial objectives.

Duties/Responsibilities:

• Monitor the AR phone line and department email inbox, ensuring timely and professional responses to customer inquiries.
• Communicates with customers about billing discrepancies and solves miscommunication issues.
• Securely receives customer payments and accurately applies them to open invoices.
• Send monthly customer statements and other monthly statements highlighting specific delinquent items.
• Follow-up with customers that have issues paying or receiving invoices and facilitate solutions.
• Communicate with the Sales department about delinquent customers.
• Facilitate new customer on boarding with Sales department as needed.
• Update monthly Excel reports and maintain consistent presentation of information.
• Maintain documentation and records to support audit readiness and internal reviews.
• Support ad-hoc requests as needed, including Customer analysis, data gathering, and assisting with special projects to support the Accounting/Finance functions.

Required Skills/Abilities:

• Excellent attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Exceptional sales and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize daily tasks and meet critical deadlines.
• Ability and willingness to learn.
• Aptitude to function well in a high-paced and at times stressful environment.
• Participate effectively on diverse and high performing teams, is open to new ideas.
• Demonstrates willingness to take on job duties not originally assigned to help the whole.
• Highest level of honesty and integrity.
• Proficient with Microsoft Office Suite.
• Microsoft Dynamics GL experience a plus.

Education and Experience:

• High school diploma or equivalent.
• Previous AR experience a plus.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

The application window for this position is anticipated to be open at least 25 days