Spa Supervisor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full-time Regular Service Workers Boston, Boston, MA, US Spa Supervisor Bella Santé is seeking a full-time Spa Supervisor in our Boston location. We are searching for bright, outgoing, capable, hands‑on leaders to join our prestigious team. This position is educational, enriching and provides opportunity for growth; 90% of our management team began their spa careers as a Bella Santé Spa Supervisor. Position Summary The Spa Supervisor is a key role within Bella Santé. As a Spa Supervisor, you will make the first and last impression on our guests, ensuring outstanding guest satisfaction by coordinating treatments and experience, while motivating the Spa Concierge to create a positive experience. You will be responsible for the successful operation and administration of the front desk in accordance with Spa Standards. Essential Duties Manage a small team of Spa Concierges and assist in training of new hires Manage daily monetary operations of the spa register Create, maintain and modify weekly Concierge and Spa Attendant schedules Assist with and lead daily briefings when assigned Act as a resource for all Bella Santé employees Manage guest requests, inquiries and complaints promptly and completely; follow up with the Spa Director as necessary Qualifications and Qualities Professional and personable demeanor Positive outlook Punctuality Benefits We offer competitive pay and benefits (for qualifying employees) which include medical, dental, 401(k), paid vacation and sick time, complimentary spa treatments and generous product discounts. This is a year‑round position, not a seasonal role. We are happy to hear from you if you have experience and passion in making a difference in people’s lives. We are willing to train the right individual. Please send your resume and cover letter for consideration. #J-18808-Ljbffr