QA Analyst - Contract

QA Analyst (Print & Digital Delivery Transformation)

We are seeking a QA Analyst to support quality assurance efforts within a large-scale Print Migration Program. This role is responsible for validating that all deliverables—across print migration, e-delivery, and document composition—meet defined quality standards and are production-ready.

The QA Analyst works cross-functionally with QA Leads, Business Analysts, and Engineering teams to ensure requirements are testable, traceable, and fully validated. This role plays a critical part in identifying defects early, mitigating risks, and maintaining quality throughout the delivery lifecycle.

Key Responsibilities

• Execute test cases across functional, regression, integration, and user acceptance testing (UAT) cycles
• Validate migrated print trails, document templates, and e-delivery configurations against business and technical requirements
• Identify, log, track, and retest defects using tools such as Jira, Zephyr, or TestRail, ensuring clear documentation and timely resolution
• Partner with Business Analysts and Technical Project Managers to align test coverage with user stories, acceptance criteria, and delivery scope
• Prepare and manage test data, environments, and supporting documentation for test execution
• Participate in test planning sessions, daily stand-ups, and defect triage, providing insight into quality risks and release readiness
• Ensure comprehensive test coverage and proactively identify gaps, inconsistencies, or risks
• Contribute to QA automation efforts where applicable
• Validate outputs against regulatory and audit requirements, particularly within healthcare communications
• Provide clear reporting on test execution progress, defect trends, and overall release readiness

Qualifications

• 3+ years of experience in QA or software testing within enterprise environments
• Hands-on experience with QA and test management tools (e.g., Jira, Zephyr, TestRail)
• Experience with document composition tools (e.g., Quadient, SmartComm), e-delivery platforms (e.g., Acoustic, Salesforce UCS), or print workflows is a plus
• Strong attention to detail and ability to execute structured testing processes
• Experience working in Agile environments preferred
• Strong communication and documentation skills, with the ability to clearly articulate defects, risks, and quality concerns