Program Associate

Program Associate

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. This position is focused in particular on supporting the employment and career readiness components of the OYSS portfolio to help ACS-involved youth prepare for and succeed in employment and careers.

The Program Associate provides vital administrative and operational support for our youth workforce development programs. A key responsibility is tracking and receiving referrals from strategic partners, ensuring that youth, parents, and foster agencies receive clear information about eligibility, and requirements to support a target youth participation rate of over 90% per enrollment cycle. The Program Associate position will be responsible for the following duties:

• Liaise with foster care, prevention services, and juvenile justice providers to collect timely feedback and updates for data tracking.
• Help coordinate logistical details for employer luncheons, job fairs, and community outreach efforts.
• Handle daily correspondence, routing emails and phone calls from partners, youth, and parents, and providing key program information as related to available workforce development programs.
• Perform routine data entry across the workforce team maintaining internal tracking systems accurately and efficiently.
• Prepare materials for and assist during presentations and tabling events onsite and at community-based organization locations.
• Update and manage enrollment tracking databases, streamlining data entry for youth workforce programs to support monitoring program progress updates.
• Coordinate and schedule workforce events for internal and external partners. Liaise with support staff to coordinate scheduling of program activities, youth workshops, or outreach events.
• Perform other related tasks as needed.

Minimum Qualifications

Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.