Human Resource Business Partner

Human Resources Business Partner

Tampa, FL ID#P1-692540-2

Position Title: Human Resources Business Partner Reports To: Director of Operations FLSA Status: Exempt

Company Background - Flynn Group: Founded by Chairman and CEO Greg Flynn in 1999, Flynn Group LP (formerly Flynn Restaurant Group) is the largest franchise operator in the world, and the third largest operator of restaurants, after only Starbucks and Chipotle, in the United States. Flynn Group owns and operates more than 2,600 restaurants and fitness clubs across Applebee's, Arby's, Taco Bell, Panera, Pizza Hut, Wendy's, and Planet Fitness brands spanning 44 states, and Australia, generating $4.6 billion in sales and employing more than 75,000 people. More information is available at

Company Background - Flynn Pizza Hut: Flynn Group | Pizza Hut owns and operates over 940 Pizza Hut restaurants throughout 27 states. With annualized sales of over $940M and over 16,500 employees, Flynn Group | Pizza Hut is the largest franchisee in the Pizza Hut system. Flynn Group | Pizza Hut is a part of Flynn Group, the largest franchise operator in the world, and the third largest operator of restaurants, after only Starbucks and Chipotle, in the United States. More information is available at

Why Work for Flynn Pizza Hut? Flynn Pizza Hut offers same day pay, flexible schedules, free meals, an opportunity for growth and development, and lots of other benefits, perks, and discounts!

Position Description: As we continue our rapid growth and development in our restaurant brands. The field HR business partner position is accountable for providing critical human resources support targeting internal development, to the field, as well as to the HR team.

Position Responsibilities:

• You must have general knowledge of the principles and practices of human resources administration and knowledge of sound techniques in all aspects of human resources management.
• You must also contain knowledge of the various organizations/brands and working knowledge of basic operations of each.
• Can develop long-term plans and programs, evaluate work accomplishments and to build relationships with operations and other department heads to proactively identify and solve performance gaps.
• Be able to adapt practices and techniques to the special requirements of senior management, as well as establish and maintain effective relationships with other management staff, employees, and the general public.
• Must have the ability to present facts and recommendations effectively in oral and written form and can effectively deliver classroom training, facilitate meetings and events, and deliver oral presentations to audiences of all varieties, including size, organizational level, and experience.

Engagement:

• Promote a region recognition culture
• Ensure engagement initiatives are executed consistently
• Ensure effective communication processes within the market

Staffing:

• Internal bench planning - monthly review of training progress and staffing needs
• Panel selection process - minimum of monthly for shift leaders and above
• Candidate sourcing and selection - and train management teams on tools and resources
• Recruiting support

Learning and Development:

• New internal and external RGM support
• Training audits - conversations with trainees about training experience
• Monitoring execution of training process
• Certified training unit / restaurant training manager certifications

Performance Management:

• Partner in leadership review process with director of operations
• Individual development plans - follow up on individual development initiatives
• One on one coaching for performance along with the director of operations

Employee Relations:

• Track and respond to all employee relations concerns for the market
• Partner with area directors to manage effective investigation process
• Ensure compliance with employment law
• Liaison between support centers and the field

Skills and Requirements:

• Minimum five (5) years of multi-store and multi-state generalist experience in human resources
• A bachelor's degree in human resources management, business, psychology, or education, preferred
• Any equivalent combination of experience, education and training that provides the required knowledge, skills, and abilities
• Excellent writing and communications skills
• Strong working knowledge of MS Office software, including Excel, Access, Word, and Power Point
• Be able to travel up to 50% locally and some overnight will be required
• Multi-brand and multi-state experience in a restaurant or retail environment
• SHRM/HRCI certified professional (PHR), preferred
• Experience in a fast-paced, growing workplace
• A strong understanding of human resources principles, with experience handling complex and sensitive associate matters
• Mastery level of behavioral interviewing and adherence to federal/state labor laws associated with recruitment and selection
• Experience with applicant tracking systems, maximizing its functionality, and implementation. Experience developing and leading onboarding programs
• A dynamic personality, be enthusiastic, and be a creative professional who thrives under pressure and can perform multiple functions
• Self-motivation with the ability to manage deadlines

The employee is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The employee should notify Flynn Pizza Hut of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the employee in this position may be required to perform other duties to meet business needs. Flynn Pizza Hut reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the employee or Flynn Pizza Hut may terminate employment at any time. For a copy of Flynn Group's Workplace Privacy Notice, please visit We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.