Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview
Are you ready to join a dynamic team that's been making waves in insurance since 2018? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Michigan and a presence in Ohio - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of six seasoned professionals, you'll have the chance to engage with clients within Michigan and Ohio, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration. 

Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. 

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Thomas Donovan II - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.