Senior Product Analyst

Role Description

We're seeking a Product Analyst with expertise in eliciting and documenting requirements as user stories and working with the development team to build the products. This role is part of a collaborative and agile team that supports and builds modern, usable, and responsive applications for mission-critical health IT solutions.

The candidate will serve as the Product Analyst/Scrum Master for a development team responsible for executing risk adjustment model runs at the Centers for Medicare & Medicaid. The individual will facilitate Agile ceremonies within the Agile Release Train (SAFe) while coordinating the backlog and requirements, working alongside a Lead Business Analyst and Product Manager.

Qualifications

• Ability to successfully obtain a U.S. Federal Position of Trust clearance designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.
• Bachelor's degree and 7+ years of relevant experience (e.g., product/business analyst and Scrum Master on federal or healthcare IT programs).
• Experience with the Scaled Agile Framework (SAFe).
• Certified Professional Scrum Master (PSM I) or CSM; SAFe certification (e.g., SAFe Scrum Master / SAFe Practitioner, SAFe POPM) strongly preferred.
• Demonstrated experience facilitating Agile ceremonies.
• Hands-on proficiency with Jira, Confluence, and TestRail for backlog management, traceability, and Agile artifacts.
• Experience translating requirements into an epic → feature → user story → subtask hierarchy with BDD/Gherkin acceptance criteria and working with the client to apply prioritization.
• Demonstrated ability to exercise creative and critical thinking to identify and evaluate alternatives toward arriving at decisions with stakeholders.
• Excellent oral and written communication skills and ability to document complex problems in a simple & intuitive manner that others can understand.

Requirements

• CMS or Medicare Advantage / Part D risk adjustment domain knowledge; familiarity with encounter data.
• Experience supporting data-processing or model-execution teams (Python-based pipelines, data engineering) in a cloud (AWS) environment.
• Familiarity with federal software governance, change control, and Definitions of Ready/Done.

Key Responsibilities

• Facilitate all Agile ceremonies for the scrum team and remove impediments to sprint execution.
• Own and maintain the team backlog in Jira, coordinating with the Product Manager and Key Business Analyst to refine, prioritize, and ready user stories for iteration planning.
• Coordinate delivery of the 6–10 annual production run cycles, aligning sprint work to client-directed run schedules, dry runs, and readiness runs.
• Track dependencies, risks, and impediments including upstream/downstream data handoffs and escalate as needed.
• Ensure work items meet Definitions of Ready and Done, with BDD/Gherkin acceptance criteria and full traceability across Jira/Confluence/TestRail.
• Support change control board governance, software development stage gates, and program increment boundary transitions by preparing required Agile artifacts.
• Provide sprint metrics, capacity/load reporting, and status to the Product Manager and CMS stakeholders; contribute to weekly/monthly deliverable packages.
• Support Program Increment planning (draft/final objectives, capacity, dependencies, risks) and participate in Inspect & Adapt.

Benefits

• Top-tier benefits package to invest in your physical, mental, and financial health and wellness.
• Opportunities to learn new skills, seize new challenges, and advance your career as we grow.