IT Technical Support

IMS People

Greensburg, PA

Job Description

Job Title: Client Support - Associate

Job Location: Greensburg Pennsylvania 15601

Job Duration: 3 months(possibility of extension)

Pay rate: $30/hour on W2.

Summary

Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.

Role Responsibilities:

Provide basic technical support to Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.

Requirements:

3 - 5 years of related work experience, or an equivalent combination of education and experience.
3 - 5 years of customer service experience.
Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.

Preferences (not required):

3-5 years technical experience a plus.
Previous experience troubleshooting desktop, printer and notebook issues.
Very strong user and support of MSOffice.

Shift Time: Monday - Friday 8-5 three days and 10-7 two days. We
stay late to support the night warehouse operations.

Apply

Vacancy posted 2 days ago

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