Business Development Manager Sales

Job Description

Job Description

Business Development Manager
American Carpet Care | St. George / Washington, Utah

Pay: $20–$25/hour depending on experience, plus commission and bonuses:

• 3–5% commission on every job you close
• 10% commission on add-on services you sell
• $5 bonus for every 5-star customer review
• Pay review at 90 days

Strong performers can earn $60,000–$75,000+ in their first year.

Schedule: Full-time, up to 40 hours per week, in-person, local to St. George (no travel required)
Reports to: Owner

About Us
American Carpet Care has served Southern Utah for over 34 years, with thousands of satisfied clients across the St. George area. We specialize in high-quality floor care, including carpet cleaning and repair, tile and grout cleaning and sealing, upholstery, and rug cleaning. We also offer carpet removal, junk removal, cleanouts, and dump trailer rentals. We use truck-mounted steam extraction with softened water and biodegradable cleaners, the method major carpet manufacturers require to keep warranties valid.

Our clients come first. If a customer isn't happy, we come back and make it right. We're looking for someone who carries that same standard into every conversation.

About the Role
We're growing, and we want a seasoned sales professional who can make a real difference in our business. You'll own the full sales cycle, including marketing our services, preparing estimates, closing jobs, and following up to turn customers into lifelong clients. You'll work with homeowners, property managers, realtors, and commercial accounts, and you'll help us explore government contracting opportunities.

What You'll Do

Marketing and Lead Generation

• Build and run marketing efforts that bring in new residential and commercial customers.
• Grow our presence on Google, Facebook, Instagram, and TikTok.
• Develop referral relationships with realtors, property managers, rental owners, and local businesses.
• Identify new opportunities, including commercial accounts and potential government contracts.

Estimates and Bids

• Learn our pricing charts and services thoroughly.
• Give customers accurate estimates from phone descriptions, photos, or on-site visits.
• Prepare bids for commercial and business clients.
• Work with the owner to evaluate government contracting opportunities and bid requirements.

Sales and Closing

• Respond quickly to quote requests and inbound calls.
• Clearly explain the value of our cleaning method and what sets us apart.
• Close jobs and recommend add-on services that truly benefit the customer, such as tile sealing, upholstery, or rug cleaning.
• Help build out and manage our Square CRM so every lead and customer is tracked.

Follow-Up and Customer Care

• Follow up on every open quote and completed job.
• Make sure customers are fully satisfied, and coordinate recleans or fixes when needed.
• Stay on top of any service issues until they're resolved.
• Keep in touch with past clients to encourage repeat business and referrals.

What We're Looking For

• A bachelor's degree in business, marketing, sales, or a related field.
• Several years of proven sales experience, with a track record across the full sales cycle.
• Confidence working with both residential (B2C) and business (B2B) customers.
• Comfort with numbers and quickly putting together accurate estimates.
• A positive, customer-first attitude and strong communication skills.
• Organization and self-motivation, with good follow-through.
• Experience with CRM software; Square experience is a plus.
• Familiarity with government contracting is a plus but not required.

What We Offer

• Starting pay of $20–$25/hour depending on experience.
• 3–5% commission on every job you close, so the more you sell, the more you earn.
• 10% commission on add-on services.
• $5 bonus for every 5-star customer review.
• A 90-day performance review with the opportunity for a raise.
• Paid holidays: Thanksgiving, Christmas, and the 4th of July.
• The chance to shape sales strategy at a respected, long-standing local company.
• Future benefits planned as the company grows, including a 401(k) match.

How to Apply
Send your resume and a short note about a sale or deal you're proud of.