Patient Communications Coordinator

Robert Half

Belmar, NJ

Job Description
Job Description
Robert Half is seeking a Patient Communications Coordinator for a long term contract-to-hire opportunity in Ocean County!
-Serve as a primary point of contact for prospective clients through phone, email, text, web inquiries, and online messaging platforms
-Provide information regarding available services, treatment options, and care providers
-Coordinate and schedule appointments while maximizing calendar efficiency and resource utilization
-Foster strong client relationships through timely follow-up and consistent communication
-Maintain accurate and detailed records within customer relationship management and electronic documentation systems
-Support client retention initiatives and promote ongoing engagement with available programs and services
-Collaborate with administrative and clinical staff to deliver a positive and seamless customer experience
-Assist with daily office operations, client check-in/check-out processes, and organizational events as needed
We're looking for someone who is:
Warm, confident, and naturally personable
An exceptional communicator, both verbally and in writing
Highly organized with outstanding attention to detail
Comfortable managing multiple priorities in a fast-paced environment
Tech-savvy and eager to learn new systems
Passionate about providing concierge-level customer service

Apply

Vacancy posted 7 days ago

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