Production Support / Operations Engineer - W2 Role - Remote

TMS

Role: Production Support / Operations Engineer
Industry: Healthcare / Medicaid
Location: Remote
Duration: 12+ Months
Experience Needed: 8+ Years

Key Skills:

IBM DataPower Advanced
IBM Integration Bus (IIB) Advanced
MOVEit / MFT Advanced
SQL Advanced
Splunk Advanced
Linux & Shell Scripting
ServiceNow
IBM ACE, MQ, WSRR
IBM DataStage & DB2

Responsibilities:

Provide production and application support for Medicaid systems.
Perform real-time monitoring, incident management, troubleshooting, and RCA.
Support MFT, batch jobs, web services, and Linux-based systems.
Manage production deployments and operational readiness.
Use Splunk and SQL for monitoring and troubleshooting.
Develop SOPs and drive automation/continuous improvement.
Coordinate with engineering, vendors, and business teams.

Experience:

Overall: 8+ years in Production/Application Support or IT Operations.
US Experience: 3+ years preferred.
Strong communication and stakeholder management skills.

Ideal Candidate:
Senior Production Support Engineer with strong hands-on experience in IBM DataPower, IIB, MOVEit, SQL, Splunk, Linux, and incident/RCA management .

Apply

Vacancy posted 2 days ago

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