Service Writer

Scorpion Harley-Davidson Service Writer Opportunity Scorpion Harley-Davidson is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you! Responsibilities Schedule appointments for repair, maintenance, recall work Greet customers, inspect their motorcycles, and answer questions Document problems with Motorcycles and clearly describe them on the Repair Order Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified Advise customers on necessary/suggested services and cost Offer additional services and products, including special promotions Review Repair Orders in progress to ensure quality and timeliness Follow the status of a customer's powersports vehicle from service bay entry through the completion of work Communicate any changes in timeline, repairs, or cost to the customer Upon completion of work, review the work order with the customer Maintain current technical qualifications by completing all training programs assigned by the Service Manager Other duties as assigned Requirements: 1+ years of Powersports, Harley-Davidson, or Automotive Dealership service experience 1+ years Commission Based customer-facing sales experience (preferred) Excellent customer service, verbal and written communication skills A positive attitude, good work ethic, and professional appearance Pleasant, energetic, conscientious, and dependable personality Ability to multi-task in a fast-paced environment Valid driver's license and a good driving record Motorcycle Endorsement preferred Must pass a pre-employment background check, MVR, and drug screen Benefits: Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!) Life and disability insurance Generous Vacation/PTO Plan Employee discounts on purchases Dedicated leadership team who supports and cares for employees The opportunity for growth and a solid long term career...we promote from within!! Generous training pay and commissions after 60 days And more *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*