General Manager, Aviation Lounge 1

Job-ID: P27-3546332-1Location: 2400 JOHN BRANTLY BLVD, MORRISVILLE, NC, 27560, US; Raleigh, NC, United States; Morrisville, NC, United States; John Brantley Boulevard, Morrisville, NC, 27560, United States; Durham, NC, United States; Chapel Hill, NC, United StatesPosted: 2026-09-01Sodexo Live! is seeking a General Manager for the United Airlines Lounge in Raleigh Durham, NC. Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure.As the GM of the United Airlines Lounge, you will have responsibility for daily operations and service staff including food and beverage operations managers, supervisors, bartenders and appearance care for this lounge.About the jobTake charge of a vibrant, fast-paced environment where you’ll oversee daily operations, lead service excellence, and drive team performance across multiple service areas. This role is your opportunity to build strong client partnerships, inspire your team, and make a measurable impact on guest satisfaction and financial outcomes.Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.Pay Range: $74290  - $96140 Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salaryWhat’s in it for youLead day-to-day operations with autonomy and support, ensuring seamless service delivery across key areasBuild and nurture a high-performing team through hands-on leadership, coaching, and developmentDrive success by achieving operational goals and optimizing financial performanceCollaborate closely with clients to create value-added solutions and lasting relationshipsBring energy and innovation to everyday challenges in a dynamic, customer- focused settingGain visibility and leadership growth within a company committed to your development and successWhat you’ll bring Leadership experience in food service or hospitality, with a strong track record of team development and employee engagementSolid financial acumen and ability to manage budgets, analyze performance, and implement cost-effective strategiesStrong communication and relationship-building skills to effectively partner with clients, customers, and team membersA hands-on, solution-oriented mindset with the ability to adapt and lead in a fast- paced, multi-service environmentPassion for delivering excellent guest experiences through operational excellence, innovation, and attention to detailRequirementsEducation Requirement: Bachelor’s degree or equivalent experience Management Experience: 5 years Related Experience: 5 yearsWhat we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire.Who we areAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.