The Brewhouse Inn & Suites - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information:

Looking for a place where you're truly seen, supported, and appreciated for what you bring to the team? Consider joining us at The Brewhouse Inn & Suites. Standing proudly in Milwaukee's Brewery District, our hotel is a stunning blend of historic charm and modern luxuryso unique, it was recently recognized by Cond Nast Traveler as one of the Best Hotels in the Midwest. As the only property of its kind in the country, we invite guests (and our team) to experience the magic of a meticulously restored brewery transformed into thoughtfully designed contemporary suites. With an onsite restaurant serving up delicious meals that you can savor at discounted employee dining, and free hotel parking, your workday becomes easier and more enjoyable. Step outside and you're just moments from the Fiserv Forum, craft breweries, local dining, entertainment, and the vibrant culture that makes Milwaukee unforgettable.