Home Health Aide Supervisor

Overview Supervises Home Health Aides delivering service to clients in the home care setting and coordinates all related administrative responsibilities. Works under general supervision. What We Provide Referral bonus opportunities Generous paid time off (PTO), starting at20 daysof paid time offand 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched 401k retirement saving program Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement and CEU credits What You Will Do Assigns Home Health Aides (HHA) to deliver requested service to VNS Health patients and members. Ensures the delivery of high-quality service by supervising activities of assigned HHA staff. Maintains compliance of HHAs with corporate policies, state regulations, and contractual requirements. Initiates appropriate corrective action and documentation by coaching, counseling, and terminating HHAs as required, in a timely effective manner. Encourages and develops on-going communication with HHA staff and management across VNS Health; identifies and resolves issues which effect service delivery. Maintains or grows caseload depending on resource availability. Develops and implements procedures to maximize operational efficiency and effectiveness, as necessary. Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions and terminations, as appropriate. Participates in special projects and performs other duties as assigned. Qualifications Education: High School Diploma or equivalency Required Bachelor's Degree Preferred Work Experience: Minimum of two years of experience in customer service Required Strong organization and administrative skills Required Demonstrated problem-solving abilities Required Pay Range USD $20.98 - USD $26.23 /Hr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day. #J-18808-Ljbffr VNS Health